Patrycja Pranschke

Experience

• 

  Areszt Śledczy

  Mar 2014 - Jan 2015

  Intern - Administration Office

  - Keeping and Entering Data into Correspondence Register; - Closing Files of Inmates released from unit;

• 

  AirHelp

  Oct 2017 - Jul 2019

  - Collect requirements from stakeholders, scope the problem, and design solutions with engineers.- Work closely with data team to support hypothesis.- Gather feedback from users of AirHelp's Legal Department.- Monitor internal tools of AirHelp's Legal Department.- Responsible for monitoring and updating the logic of an internal bot.- Prepare stories for final development.Environment: Jira, SCRUM, Periscope - Collect requirements from stakeholders, scope the problem, and design solutions with engineers.- Prepare business cases working close to the data team to support product hypothesis.- Evaluate the results of A/B tests and prepare stories for final development.- Part of the Apprentice program at AirHelp.Environment: Jira, SCRUM, Dynamic Yield, Google Analytics, Periscope - Processing claims, support requests and inquiries from customers.- Actively being part of feedback loops with Product Managers and team leads to improve processes and internal tools.Environment: Internal Tools, Zendesk

  • Junior Legal Product Specialist

    Oct 2018 - Jul 2019

  • Junior Product Manager

    Mar 2018 - Oct 2018

  • Junior Air Claim Specialist

    Oct 2017 - Feb 2018
• 

  SolDevelo Sp. z o.o.

  May 2020 - Jul 2020

  Junior Project Manager

  - Act as a Product Manager to the company's internal tool - Gather requirements from stakeholders and end-users- Create Vision and Roadmap- Conduct market and competitors research - Conduct user interviewsEnvironment: Jira, SCRUM, Confluence

• 

  Boxdrop®

  Apr 2021 - Jan 2023

  Requirement and Product Manager

  - Collect requirements from stakeholders, scope the problem, and design solutions with engineers- Create Product Documentation, Offer and Roadmap- Prepare stories for final development- Conduct User Acceptance Testing Environment: Mantis, Confluence