
Jamie Hayes
Assistant Manager/Server

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About me
Director of Operations & Client Services | Northwestern Mutual Greater Tampa Bay
Education

Tallahassee Community College
-Associate in Arts General/Business
Florida State University - College of Business
-Bachelor of Science Hospitality Management
Experience

Champs Pizza & Grille
Aug 2007 - Jun 2008Assistant Manager/ServerI started with this Family owned venture and was part of the opening crew. I started as a server and worked my way up to an Assistant Manager for the Owner. I aided in scheduling and managed end of day paperwork, as well as cash handling and training of new staff. I worked on the floor as well as in the kitchen, managing the entire establishment and staff day to day.

Ruby Tuesday
Aug 2008 - May 2011Bartender/Server/Catering Specialist/ExpoI spent almost 3 years at this well respected establishment in Tallahassee, Fl. I worked my way up from a Hostess to a Server then gained and earned my spot on the Bar, and then transitioned into the Catering Specialist for this location. I continued to work in each area and managed to also train and work in expoditing in the kitchen. I worked closely with Management, and gained a lot of knowledge and experience in my time with them. My general manager of this restaurant is the reason I chose Hospitality Management as my area of study. Show less

Dancin' Iguana
May 2011 - Aug 2011BartenderI was a bartender at this well established Privately owned restaurant during my summer in Destin. I was also interning at the Emerald Grande resort at the same time. I was able to balance my time between the two and learn two different sides of the business.

Emerald Grande
May 2011 - Aug 2011Catering/ F&B/ Housekeeping InternI transitioned into and gained experience in three crucial departments of a high end resort. I spent time in catering with the Catering Director, as well as performed as a server/bartender for events. I worked pool-side and in the resorts' restaurant as a server. I also spent time as a housekeeping inspector working closely with the staff and management.

Mike's Seafood Grille
Oct 2011 - Mar 2012ServerWorked as a server in a new privately owned restaurant. I aided in the opening of the establishment and spent time working with and learning from an entrepreneur in the industry.

Posey's Steam Room
Feb 2012 - May 2012ServerI worked as a server in this family owned restaurant. I was able to work closely with the owners and family, and gain useful valued experience from an entrepreneurial aspect.

The Walt Disney Company
Jun 2012 - Jul 2013Catering/Bar Manager (Post-Grad Management Internship)
Peabody Hotel Group
Aug 2013 - Oct 2013Catering Administrative Assistant
Hyatt Regency Orlando
Oct 2013 - Jun 2015Event Sales Coordinator
Mar 2014 - Jun 2015Event Assistant
Oct 2013 - Mar 2014

Andaz Savannah
Jun 2015 - Aug 2016Event Sales Manager
Hyatt Regency O'Hare
Aug 2016 - Jul 2019Event Planning Manager
Grand Hyatt Tampa Bay
Jul 2019 - Jun 2020Event Planning Manager
Northwestern Mutual
Jan 2021 - nowDirector of Operations & Client Services
Licenses & Certifications

Securities Industry Essentials (SIE)
FINRASept 2025
Post-Crisis Hospitality Management
University of South Florida Muma College of BusinessDec 2020
Insurance - Health, Life, Variable Life & Variable Annuities
State of FloridaMar 2023
Volunteer Experience
Volunteer
Issued by Feeding Tampa Bay
Associated with Jamie HayesFundraiser
Issued by Alex's Lemonade Stand Foundation on Jan 2021
Associated with Jamie HayesMeal Server with Thrive Team
Issued by Ronald McDonald House Charities on Apr 2017
Associated with Jamie HayesTeam Leader, Fundraiser & Volunteer
Issued by Making Strides Against Breast Cancer on Aug 2013
Associated with Jamie HayesVolunteer
Issued by Hilsborough Education Foundation on Mar 2020
Associated with Jamie Hayes
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