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Barbara Turelli

Barbara Turelli

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location of Barbara TurelliBrescia, Lombardy, Italy

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  • Timeline

  • About me

    Sales & Project Manager presso Club House Srl

  • Education

    • I.I.S. ASTOLFO LUNARDI

      2012 - 2017
      Diploma Liceo linguistico 95/100

    • 24ORE Business School

      2022 - 2022

      Training course in Customer Experience Manager with focus on Analitycs, Customer value and Service innovation.Composed of four modules:- Organize the Customer-centric enterprise- Customer analytics and intelligence- Omnichannel Customer experience- Innovation in the Customer ExperienceDevelopment of project work in team and issuance of the Executive Master Certificate

  • Experience

    • Club House Srl

      Oct 2017 - now

      - Generate sales leads- Build sustainable relationships and trust with customers through open and interactive communication and handle customer complaints- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies

      • Sales & Project Manager

        Jun 2023 - now

      • Customer Service

        Oct 2017 - Jun 2023

  • Licenses & Certifications

    • HSK 3 Lingua Cinese

      Chinese profiency Test of China
      Mar 2017

    • DELE Lingua Spagnola Livello B2

      Instituto Cervantes
      Apr 2017

    • Trinity Lingua Inglese

      Trinity College Dublin
      Mar 2011

    • CORSO BASE BARISTA

      Trismoka s.r.l.
      Feb 2019