Maria Kalam

Experience

• 

  GE

  May 2005 - Oct 2014

  Managed and built team comprised of local and international remote team members. Guided team to design and develop automation frameworks to run functional tests and UI Automation. Headed team to design and develop automated and manual test plans for each test module in products to ensure adequate test coverage of software. Implemented automated modules, performance and load test all assigned products. Built system test designs to test performance goals based on customer requirements. Verified, triaged, and logged defects found during internal testing and customer project implementation.▪ Tested, approved, and launched features of Proficy Workflow, Open Enterprise, Proficy eSOP, and Task List Mobility Application (iOS and Android). ▪ Established and implemented Agile software methodology as Scrum master to ensure success completion of projects.▪ Maintained and administrated Quality Center and Jira for organization. ▪ Reviewed functional requirements, designs, feasibility, and use cases for products used in variety of industries, including healthcare, aviation, energy, and manufacturing.▪ Consulted customers during requirements gathering, design, implementation, and product deployment phases. Relayed needs and requests of customers to engineering team.▪ Conducted internal compliance auditing to verify conformance with requirements based on ISO certification. Show less Designed and developed automation utilities for test inputs, result parsing, and reporting. Reviewed functional designs, feasibility, and use cases for each module. Tested individual features of Proficy Enterprise Connector and performed module testing. Implemented and designed test plans for each test module to ensure adequate test coverage. Verified and logged bugs found during testing. Implemented and executed system test, defining performance goals and objectives based on customer requirements. Generated and analyzed performance for accelerated life test. Show less

  • Quality Assurance Team Lead/Manager

    Mar 2007 - Oct 2014

  • Quality Assurance Analyst

    May 2005 - Mar 2007
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  Amazon Web Services

  Oct 2014 - Feb 2016

  Quality Assurance Engineer

  Developed and designed manual test plans for features in product to ensure adequate test coverage for Silk Browser. Used functional specifications to plan, create, and sign-off on test plans, test cases, and automated test cases. Verified and logged defects found during internal testing. Provided regular, detailed status reports on performance of product, test cases executed, and bugs discovered.▪ Built and architected automation frameworks to run performance test.▪ Executed performance test, using AWS Device Farm to report regression in product and compare with competitor products. ▪ Implemented new metrics for performance of product. Show less

• 

  Amazon

  Feb 2016 - Aug 2020

  Expanded and managed quality assurances team from two members to eight full-time members, including quality assurance technicians, quality assurance engineers, software development engineers, and contractors. Formed new team, including program managers and lab technicians, to support labs both in local and remote sites. Developed and implemented long-term vision, roadmaps, and team norms for both teams. Identified areas of improvements and implemented technical automated tools and solutions for manual and repetitive processes while keeping quality and operational excellence bar high.▪ Spearheaded full-stack engineering effort to build tool with both front-end UI and back-end service to generate entry QR code, shopping list, and test details for use during test shopping sessions, with tool used to generate 250 test sessions per day for each new hardware project.▪ Updated labs to support building and validated new hardware and software.▪ Oversaw project lifecycle for new product line initiations in labs, providing validation and sign-off for first in-store launch along with validation in production.▪ Collaborated with hardware, embedded software, software, research, and product management teams to sign-off on launching new hardware initiatives and features / projects to production stores.▪ Directed testing activities to launch new production stores, both in existing and new geographies, including first international launch and Just Walk Out technology as service to third-party customers. Show less Developed and designed manual test strategies and test plans for features to ensure adequate test coverage for iOS and Android applications. Used functional specifications to develop test plan and automated test suites. Verified and logged defects found during internal testing. Provided detailed status reports on quality of product, test cases executed, and bugs discovered as part of each release.▪ Innovated and engineered automation frameworks to run UI automated test for iOS and Android application. ▪ Led Scrum team as Scrum master to implement Agile software methodology and used this methodology to ensure completion of projects with high-quality bar. Show less

  • Quality Assurance Manager, Amazon Go

    Feb 2017 - Aug 2020

  • Quality Assurance Engineer, Amazon Go

    Feb 2016 - Feb 2017
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  Walmart

  Aug 2020 - Jun 2024

  Director of Quality Engineering

  Built and led multi-disciplinary, high-performing engineering team of 20+, including quality assurance managers, quality assurance technicians, quality assurance engineers, software development engineers, technical program managers, and contractors. Drove strategic vision and articulated technology, requirements, goals, and milestones for Quality Assurance, Tools and Automation (Tools and Test Frameworks), and Program Management teams. Collaborated across organization (product, engineering, quality, design, and project) to develop and implement norms, standards, and processes to keep quality and operational excellence bar high across projects in organization. Provided ongoing communication of planning, project status, issues, and risks in a timely fashion to stakeholders.▪ Led all program management and testing activities to launch multiple Proof of Concepts to existing running Walmart Store.▪ Collaborated with stakeholders and executed a successful User Acceptance Test with 250 participants along with demos to 100+ Walmart executives to gain insights and feedback on the POC Applications.▪ Developed automation frameworks for functional testing of APIs, Speech-to-Text Service, Intent Classification Service, Voice Recognition Service, and Unity Platform Packages.▪ Architected performance test framework for validating server side and client-side performance on Microsoft HoloLens.▪ Spearheaded full-stack engineering effort to build tool to record and replay test sessions.▪ Orchestrated AR application, device manager, application deployment tool, and automated test framework infrastructure for Magic Leap device.▪ Partnered with internal leaders to build AR enterprise application for Apple Vision Pro. ▪ Steered team for sustained engineering for POC applications ▪ Enhanced Core Technology capabilities so each application could generate, collect, and dashboard metrics, including alarming system to trigger alarms when metrics exceeded thresholds. Show less

• 

  Meta

  Jun 2024 - now

  Quality Assurance Engineering Manager