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Gauri R.

Gauri R.

99 acres

Followers of Gauri R.101 followers
location of Gauri R.Mumbai, Maharashtra, India

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  • Timeline

  • About me

    Assistant Manager at Reliance Retail

  • Education

    • K.V Raiwala

      -
      BSc. Zoology botany chemistry

    • The ICFAI University, Dehradun

      2009 - 2011
      Master of Business Administration - MBA Marketing

  • Experience

    • Info Edge India Ltd

      Oct 2015 - Jul 2017
      99 acres

      All sister concern I.e. naukri.com, jeevansathi etc....

    • Reliance Retail

      Sept 2017 - now
      Assistant Manager

      ASSISTANT MANAGER Responsible for taking care of Customer Escalation which escalated to company CEO and Chairman. Facilitated inter departmental communication to effectively provide the customer support. Accurately documented, researched and resolved customer service issues. Do the Root cause analysis of escalations to improve our services and reach to set Benchmark. Drive continuous Support Improvement and Improve Problem Resolution time.

  • Licenses & Certifications