Nakya Bharmal

Experience

• 

  House of Jewels & Perfume

  Jun 2014 - Aug 2020

  Assistant Manager

  Designed marketing campaign utilizing traditional and social media; expanded consumer database by 17% annually.Trained four sales associates on customer service and marketing skills; increased sales by 11% each quarter.Managed scheduling of retail store to ensure coverage; eliminated employee shortfall for 800 sq. ft. business.

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  Memorial Hermann

  Jun 2015 - Jul 2015

  Summer Intern

  Committed to improving local community through involvement; volunteered over 200 hours of serviceAssisted the Charge Nurse with rounds in four wards; facilitated general appointments for 12 patientsCoordinated Memorial Hermann Children’s Hospital- Programming Division fundraising drive; raised $1K

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  Campus Living Villages

  Aug 2017 - Jul 2018

  Resident Assistant

  Streamlined customer service process by implementing tracking sheet; reduced residential complaints 50%.Created monthly outreach programs for 500 residents; increased customer retention 20% over previous year.

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  San Antonio Manufacturers Association (SAMA)

  Mar 2019 - Mar 2020

  Marketing Intern
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  UTSA University Career Center

  Jun 2019 - Mar 2020

  Marketing Intern

  Managed social media accounts; increased engagement on Instagram by 22% YoYCreated and organized signage promoting career center events and career fairs; increased student attendance in events by 23% over 3 semestersFinalized press releases to be published on CareerEdge and various official UTSA webpagesDesigned and released graphic promotional material to be used in website and electronic mail deliveryplatforms

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  Aquila Analytics

  Mar 2020 - Oct 2021

  Assisted on planning committee and logistics of a over 2000 person trade show and conference; presented post-show analytics showcasing event turnout and areas of improvementOptimized configuration of event management app; managed profiles for annual trade show and conference of over 140 exhibitorsDrafted and executed outbound marketing electronic mail campaign for registered trade show attendees and exhibitors Streamlined SOP’s for TSheets and Asana software; reduced training time for new employeesReceived commendation by Board Chairman for meeting all deadlines for reports and news releases over 1st quarter Show less

  • Marketing Coordinator

    Aug 2020 - Oct 2021

  • Marketing Analyst & Team Lead

    Mar 2020 - Aug 2020
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  Oasis Marinas

  Oct 2021 - Oct 2022

  Social and Content Coordinator

  Managed vendors such as photographers, graphic designers, and copywriters to drive PR campaignsDeveloped framework for B2B social communications; produced a 129% increase in impressions and a 9.5% engagement rate YoY on corporate LinkedInAnalyzed Google and Facebook reviews across 39 Facebook business pages; led to de-escalation of negative reviews by 15%Strategized increase in engagement rate by 54% and developed over 6.4 million impressions YoY across 39 Facebook business pagesImplemented style guidelines for company brands; ensured they were followed enterprise-wideLed social media campaign across 5 regions in North America; Increased bookings by 43% over 3 major holidays in New England Region Show less

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  Industrial Info Resources

  Aug 2023 - Aug 2023

  Content Marketing Coordinator
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  F S Group Architects

  Oct 2023 - now

  Digital Marketing Manager