Zodwa Lydia Moleko (Chauke)

Experience

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  N1 Restaurant Suppliers

  Dec 2015 - Sept 2016

  Invoicing Clerk

  • Invoicing clients for local and regional meat and perishable orders• Processing in excess of 100 invoices daily for • Liasing with production factory regarding no stock items and back orders• Dealing with dispatch telephonic queries from clients• Assisting Sales support and Sales Consultants with order queries and driver schedules• Document storage and retrieval on Pastel• Checking customer profiles and sales history• Production / Factory administration

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  Webshop

  Jan 2016 - Apr 2019

  Regional Sales Coordinator

  Managing the officeOrdering supplies Maintain customer levelsOrder taking process including telephone, email and online order processing on CRMReceiving stock and GRN stock into PastelAssisting Director with meetings and interview processUndertaking customer visits Up selling of productsAssisting walk in customers

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  Beauty Factory

  Sept 2017 - Jan 2018

  Customer Service Administrator

  • Order Management: • Receiving and processing of all orders to both internal and external customers. • Online order processing. • Ensuring the right product is delivered in full & on time. • Ensure no discontinued stock is distributed.• Order tracking and POD control.• Inventory Management: • Creation of Purchase orders. • GRN stock delivered by the manufacturer & any BF Suppliers. Reconciliation of all PO’s to the Suppliers Invoice and GRN journal. • Manage all Stock Movements on Syspro (IBT’s, G.I.T etc.). • Assisting the BF Warehouse with any variance queries. Escalating any price discrepancies which might be picked up on purchase orders. • Customer Service: • Build and maintain relationships with the relevant customer receiving/Planners & DC personnel to resolve delivery issues, stock issues, rejections & returns including understanding reasons for damaged/obsolete stock and requesting approval from line manager for upliftment. • Customer queries and complaints. Show less

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  USN SA - Ultimate Sports Nutrition

  Apr 2020 - now

  Assistant to Sales Manager