Ewa Urbanowicz

Experience

• 

  Federal Bureau of Investigation (FBI)

  Jun 2001 - Oct 2013

  Analyst/Squad Leader

  • Analyzed foreign language evidence materials to assess threats in criminal and counterintelligence investigations related to Eastern European Organized Crime Sectors.• Acted as a liaison between local law enforcement authorities, federal, and international law enforcement entities.• Managed a staff of 60+ Language Analysts across various sectors, overseeing workloads and sensitive matters.

• 

  Alive and Well Nutrition

  Feb 2014 - Sept 2017

  Owner/Founder

  • Founded and operated Alive and Well Nutrition, providing nutrition and wellness consulting services.• Developed specialized catering services to meet unique dietary needs.• Successfully sold the business to a local entrepreneur, ensuring a smooth transition.

• 

  Lyft

  Dec 2017 - Mar 2019

  Physical Security Program Manager

  • Developed Lyft's first-ever physical security program, managing assets, people, and intellectual property protection.• Collaborated with law enforcement to ensure a safe environment for Lyft's operations.• Implemented executive protection, investigations, threat management, and incident response protocols.

• 

  PINKERTON | Comprehensive Risk Management

  Mar 2019 - May 2023

  • Developed security management strategies for Pinkerton's clients to create and maintain a secure environment for people and assets.• Assessed client requirements and designed tailored solutions to meet their security needs effectively.• Implemented innovative security measures that resulted in a significant reduction in security incidents and improved overall safety for clients. • Advised Fortune 500 companies on security offerings within corporate risk management framework.• Ensured delivery of security solutions to meet client needs and mitigate risks effectively.• Collaborated with cross-functional teams to implement innovative security strategies.• Developed strong analytical and problem-solving skills in risk assessment and management.

  • Global Security Solutions Director

    Jul 2021 - May 2023

  • Director

    Mar 2019 - Jul 2021
• 

  Crisis24

  Oct 2024 - now

  Security Solutions Director

  * Responsible for coordinating and professionalizing Private Strategic Group's (PSG) client advisory and business development functions* Support PSG VPs in their client experience efforts, helping build strong client relationships and presenting top-notch, high touch security solutions to ultra-high net worth individuals and organizations* Streamline and enhance processes across sales, marketing, and client service. I oversee the collection, analysis, and reporting of data including Salesforce adoption efforts. This includes development and maintenance of dashboards and reports for tracking performance* Develop process optimization strategies and maintain a repository of process documentation and best practices* Develop and implement strategies to improve new client engagement rates and improve client satisfaction. I monitor and report key business success metrics to the executive team* Coordinate with finance to ensure accurate forecasting and budgeting and provide insights and recommendations based on data analysis. * Monitor industry trends and competitor activities to inform strategy Show less