Julia Acosta, BA, MBA

Experience

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  Expeditors

  Feb 2001 - May 2002

  Management Trainee

  Complete a one-year aggressive management trainee program in imports and exports, with certification in LATAM, Export Compliance, and Dangerous Goods by Air

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  Momentus Technologies

  May 2002 - Oct 2002

  Support

  Translate documents into Spanish and provide technical customer service for venue software firm

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  Westpark Apartments

  Oct 2002 - Feb 2011

  Assistant Property Manager

  Post rent in Newstar system and online banking, process credit checks and conduct criminal background checks through Credit Retriever, recruit new tenants, and facilitate moves

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  Barnes-Jewish Hospital

  Dec 2004 - Apr 2005

  Spanish Interpreter

  Interpret for Spanish speaking patients/families and English speaking health care providers, and translate documents as needed

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  Azalea Agency

  Oct 2009 - Mar 2011

  Spanish Voice Over

  Voice-over for Hardee’s restaurant instructional video and Alcoholics Anonymous public service announcement

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  Allstate

  Jan 2011 - Sept 2013

  Processing add shop requests through the PRO Add Mailbox including submitting contracts, vendor credentialing and EFT. Updating the Converted Database to get a shop approved. Updating MRM to get shops ready for activation. Checking AISS Database for vendor credentialing. Updating Schedules of Pricing in database. Verifying contracts and pricing schedules in EDMS. Activating IDs and passwords for vendors. Sending daily AISS reports to MCMs and MPMs. Processing delete shop requests, and updating shop information. Data review/entry accuracy, ability to verify own work with good customer service/follow-up skills. Ability to learn quickly, multi-task, be flexible and adaptable. Show less

  • Administrative Assistant

    Jul 2013 - Sept 2013

  • Client Wellness Manager

    Jan 2011 - Jun 2013
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  Allstate

  Feb 2014 - Dec 2015

  Sales Support Specialist

  Process new agency appointments as requested by field sales leaders in Salesforce. Partner with cross functional teams to resolve issues that arise during the processing of these requests. Partner with field sales leaders to clarify requests and communicate updates. Updates and maintains various spreadsheets and databases to include new appointments, terminations, mergers contract levels and contract return status. Manage internet content for Independent Agent website. Created study guides for two agency processes. Worked with Salesforce developers to setting up system for AIA Establishment. Set up new AIA Establishments in Salesforce. Show less

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  Encompass Insurance

  Jun 2016 - Jun 2019

  Senior Sales Support Specialist
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  Combined, a Chubb Company

  Jun 2019 - now

  • Executive Assistant

    Jun 2021 - now

  • Training Center Administrator

    Jun 2019 - Jun 2021