Taylor (Blain) Ogunleye, CHIA

Experience

• 

  Brookwood Grill

  May 2014 - May 2015

  Hostess

  Greeted customers as they came in, seated them, and kept up with reservations and phone calls

• 

  Goo Goo Car Wash Inc.

  Nov 2016 - Dec 2017

  Salesperson (Seasonal)

  Recognized as Employee of the Month in November 2016 for my sales results Responsibilities included selling holiday special gift cards to anybody who came through the car washFast-paced, high energy job

• 

  O'Charley's

  Jun 2017 - Sept 2017

  Server

  Responsibilities included greeting table, taking orders, bringing drinks and food to guests, and accommodating guest to ensure they have the best possible experience and leave the restaurant satisfied and happy.

• 

  Smoothie King

  May 2018 - Oct 2018

  Assistant Manager

  Within two months of starting this job, the franchisee and the store manager promoted me to assistant manager. Guest service focused, leadership responsibilities such as scheduling and purchasing, worked operationally

• 

  Auburn Marriott Opelika Resort & Spa at Grand National

  Oct 2018 - Apr 2021

  Responsible for team of recreation attendantsCreated added-value activities that were new to the Resort to enhance the guest experience Responsibilities include managing rooms only groups and coordinating directly with group contacts, assisting sales team, and utilizing online tools such as Marsha and CI/TY Recognized as Associate of the Month in March 2019First face of the property to deliver on Marriott’s commitment to “make it brilliant” to our guestsResponsibilities include providing professional, quality, and hospitable service to all guests while exceeding brand standards, checking guests in and out, balancing inventory, posting charges to guest rooms, answering phone calls, and fulfilling any other guest requests

  • Recreation Manager

    Dec 2020 - Apr 2021

  • Group Housing Coordinator

    May 2019 - Dec 2020

  • Front Desk Agent

    Oct 2018 - May 2019
• 

  The Hotel at Auburn University & Dixon Conference Center

  Apr 2021 - Mar 2022

  Front Desk Manager

  Responsible for overseeing a team of front desk agents, front desk supervisors, and reservation coordinatorsOpera Property Management System experience

• 

  Auburn Marriott Opelika Resort & Spa at Grand National

  Mar 2022 - Dec 2024

  Responsible for the revenue management of the Resort, in conjunction with the Director of Revenue Management, with tasks including but not limited to, analyzing room inventory, rates, STR data, competitive set rate shop reports, and ultimately maximizing revenue by making decisions with the analyzed dataOneYield Cloud, HPP, MRDW, MarRFP, EPIC experience

  • Recreation Manager

    Jul 2023 - Dec 2024

  • Rooms Inventory Manager

    Mar 2022 - Jul 2023
• 

  RealTime Reservation

  Dec 2024 - now

  Client Success Associate