Deep Enrich
Pratik Deshmukh
Network Engineer
319 followers
Maharashtra, India
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About me
Technical Executive ||ITIL4 Certified|State Bank Of India
Education
Sant Gadge Baba Amravati University, Amravati
2009 - 2013Bachelor of Engineering - BE Computer Science
Experience
Orient Technologies Pvt. Ltd.
Jan 2015 - Aug 2017Network Engineer
Capgemini
Aug 2017 - Jun 2019Project Management Officer
Tata Consultancy Services
Jul 2019 - Oct 2022Team Lead1.Telecom Specialist with 6 years of experience network operations .2.Experience in ITIL 4 frame work and on other various technologies.3.Incident management ,change management ,Dashboard monitoring,Automation,Models flow charts MOP creation to improve the network performance 4.Alarm Monitoring ,Fault Management, field optimization, Trouble shooting activities on network element and Creation of Trouble ticket5.To take end to end ownership of project deliverable across the project life cycle including communication/Co ordination and escalation.6.vendor expertise NOKIA,Alcatel-Lucent ,CommScop &CISCO.7.Understanding and experience with ITIL 4 Frameworks ,BMC Remedy SDLC,Agile Methodology. Show less
Cloudxchange.io
Oct 2022 - Nov 2023Cloud Operation Team leadLeading Cloud Operation L1 Team along with P1 case and escalation matrix ,handling Monitoring ,Ticketing Tool & daily BAU activities.
State Bank of India
Nov 2023 - nowTechnical ExecutiveMiddleware & Infrastructure
Licenses & Certifications
Agile Foundation
LinkedIn Learning ⋅ Course CertificateMay 2021Business Analytics foundation - Descriptive ,Exploratory & Explanatory Analytics
LinkedIn Learning ⋅ Course CertificateMay 2021Project Management Foundation Teams
LinkedIn Learning ⋅ Course CertificateMay 2021Tableau 10 Essential Training
LinkedIn Learning ⋅ Course CertificateJan 2021
ITIL Foundation Level
AXELOS Global Best PracticeJan 2022- View certificate
IBM Cloud Essential V3
Cognitive ClassMay 2021
Project Management foundation Teams
NASBAMay 2001Agile Foundation
NASBAMay 2021- View certificate
IBM Cloud Essential Badge
IBM - View certificate
SQL And Relational Database 101
Cognitive ClassMay 2021
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