Charlotte Cetkovic

Experience

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  Lengow

  Mar 2015 - Mar 2015

  Stagiaire en Observation

  A travers ce stage en troisième, j'ai pu aborder une première approche du monde de la startup et du e-commerce, et découvrir les différentes filières qui constituaient celle-ci.

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  IPAG Business School - Paris

  Oct 2019 - Oct 2020

  Member of the Ipag Team

  Member of the IPAG team in charge of the school promotion involving:- Promotion and information of the school at trade fairs- Animation and information during the school’s "Open Days";- Information and research for future students in the Back Office;

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  Printemps Haussmann

  Jun 2020 - Jul 2020

  Sales Advisor

  Discovering of the luxury retail world.- Retrieving the knowledge necessary to offer the right product to the client- Welcoming & retain customers loyalty- Advising them & creating a meaningful shopping experience from - Taking care of the merchandising visual, and restocks- Follow sales periods and organizing themAs a sales advisor, you had to learn about your products, make your objectives, be in charge of restocking and merchandising.

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  Spotlag

  Jan 2021 - Mar 2021

  Communication Event Manager & Business Dev.

  Thanks to this internship within a Startup, I was able to learn and put into practice a large number of skills. In parallel, I was able to have a certain openness on the international scene, being also responsible for the leads of AirTeamBuilding operations (maintaining contacts with service providers and leads).Here are some of the tasks I had the opportunity to perform at Spotlag:- Prospecting customers and incoming/outgoing leads- Call monitoring and management- Customer Success / Sign contracts- Maintain contact with the various service providers- Work and cooperate as a team- Creation & design of brochures and startup pitch Show less

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  FrenchFounders

  Jul 2021 - Dec 2021

  Marketing & Communication Assistant

  This experience has allowed me to understand more than ever the issues of marketing and communication within a company.Through six intensive months, I worked with a team that made me seize countless responsibilities and opportunities.I was lucky enough to be assigned with the New York team to the flagship event of the year: the Transatlantic Leader Forum. Being on a project of this scope made me push my limits and allowed me to experience working in an international team.My main tasks could be summarized as follows:- Management of social networks (+ post planning, reporting of figures and design creation)- Creating a Communication Plan- Take part in the TLF2021 website- Creation of the TLF2021 Summary Presentation for sponsors- Creation of Newsletter (Customer.io)- Managing a video project for networks (script, interview, shooting, video editing)- Attending events and taking photos Show less

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  Christian Dior Couture

  Sept 2022 - now

  Proxi Product Owner - Digital Retail & Transaction

  External Position in the DSI/IT Department of the House• Implementation of payment in mobility projects : Tax refund, Transfers, Tap to Pay premieres, and others.• Creation of the user stories of my team, developing acceptance criterias, and test tickets• In charge of Live incident resolution• Working in a SAFE methodology• Participation in all agile train ceremonies (review/retro/sprint & PI planning)• Deployment management of Zones / Travel during go-lives to provide support and training• Managing our developpers team with our projects (Salesforce & IOS teams)• Presentation of our new innovations in forums (Vivatech)Together with my team, my role involves implementing future projects and technological innovations on in-store applications to enhance the omnichannel user experience and make it truly unique. Show less