Stephen Savage

Experience

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  Handsworth Grange School

  Aug 2006 - Feb 2010

  IT Technician
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  XMA

  Feb 2010 - Jan 2014

  Site Engineer
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  Oakfield Park School

  Jan 2014 - Jan 2018

  IT Manager

  During this role, I enhanced operational efficiency and reliability by configuring and maintaining a robust Microsoft server environment whilst seamlessly integrating Azure and Cisco/Meraki solutions. I improvedcommunication and connectivity by deploying IP telephony and implementing mobile device management. I enhanced print operations and enforced strict inventory controls to minimise downtime. I boosted workforce productivity and flexibility by enabling remote work capabilities with Office 365. Additionally, I streamlined IT processes by developing automation scripts and analytics using PowerShell and Power Apps.The values I have driven during this role include the following:- Automated routine tasks using PowerShell scripting, cutting manual IT workload by 30%.- Executed a strategic Cisco/Meraki system deployment, maximising network uptime and reliability.- Led a cloud-based Office 365 migration, enhancing cross-device collaboration across iOS and Chrome OS. Weniger anzeigen

• 

  Wellspring Academy Trust

  Jan 2018 - Sept 2022

  IT Manager

  During my tenure as IT Manager, I oversaw IT support for four major SEN and SEMH schools, along with 20+ satellite sites, supporting over 1,000 staff and 4,000 students across Barnsley and Kirklees. I led strategic ICT infrastructure advancements by migrating all systems to the cloud, improving data accessibility and security. I supervised ICT Technicians, guided apprenticeship programmes, and fostered a culture of continuous learning and professional growth.The values I have driven during this role include the following:- Optimised ICT user experience, reducing service request response times.- Orchestrated a seamless cloud migration, enhancing operational efficiency and data security.- Elevated service quality by deploying a new ticketing system, cutting response times by 20%.- Designed strategic ICT plans aligned with organisational goals to ensure consistent service delivery.- Developed a high-performing IT team through targeted training programmes, improving service outcomes.- Managed Microsoft and Google tenants, delivering 99.9% system uptime for over 2,000 users.- Enabled a smooth transition to home learning for 1K+ staff and 4K+ students during the COVID-19 pandemic. Weniger anzeigen

• 

  St Anne's Community Services

  Sept 2022 - now

  Head of IT

  In my most recent role, I drive strategic IT initiatives, focusing on digital transformation by crafting and executing multi-year IT roadmaps and advancing AI adoption. I champion cloud-first strategies to enhance operational efficiency and strengthen cybersecurity resilience. I manage cross-functional projects, including payroll and HR system integrations, intranet upgrades, and enterprise-wide system implementations, optimising workflows. I direct the roll-out of ITILv4, improving service levels and customer satisfaction. I evaluate IT team dynamics, resources, and licensing, delivering significantannual savings whilst elevating IT service professionalism. I partner with senior management and stakeholders to ensure IT goals align with organisational objectives.The values I have driven during this role include the following:- Optimised team and estate management strategies, generating £250K in annual savings.- Spearheaded organisational change initiatives as Chair of the Senior Management Team.- Strengthened cyber security readiness, protecting sensitive data from potential threats.- Led and empowered a high-performing team of 14 across support, training, data, infrastructure, and systems, ensuring seamless operations and peak performance. Weniger anzeigen