Lydia Jeffress

Experience

• 

  Marriott International

  Jan 2004 - Jan 2007

  Guest Services

  Work included full-time front desk at a new hotel in Delaware, as well as a front desk internship in Pennsylvania.

• 

  The Ritz-Carlton Hotel Company LLC

  May 2006 - Aug 2006

  Sales Intern

  Served as an intern, working in Business Travel, Group Sales, and Catering; received training in Delphi.

• 

  Marriott International

  Jul 2007 - Feb 2011

  Qualified, planned, and cross-sold all meetings and events for multiple corporate accounts with worldwide hotel locations. Provided total account management support for corporate accounts as part of the Global Sales Team. Focused on growing market share from transient, group, extended-stay and catering sales business. Directly represented and sold for 12 Marriott properties within the Philadelphia Western Suburbs. Coordinated all sales efforts at the hotel, cross-sold to other brands within Marriott, and developed property sales team. Completed proactive sales through teleprospecting, cold calling, and holding appointments with clients, and grew corporate rate 7% in 2008 through direct sales efforts.

  • Account Executive

    Jan 2010 - Feb 2011

  • Sales Manager

    Jul 2007 - Jan 2010
• 

  Le Méridien Hotels & Resorts

  Feb 2011 - Dec 2012

  Business Travel Sales Manager

  Targeted new and managed existing local and national corporate transient accounts, growing the account base from 80 in 2011 to 150 in 2012. Grew market share, increased RevPAR index, and maximized ADR through Premium Room Type Strategy. Cross-sold clients to Group and Catering Sales Managers to maximize revenue streams. Awarded “Leader of the Quarter” in Q1 2012.

• 

  Four Seasons Hotels and Resorts

  Dec 2012 - Jun 2016

  Territory includes Pennsylvania, Mid-Atlantic, West Coast, and Chicago markets. Manages group sales market for Philadelphia and 18 states in the Southern US, and responsible for total account management of five companies in the legal and oil industries. Prospects new and existing accounts using Readerboards, Delphi reports, and market research. Responsible for Corporate accounts and Preferred Partner agencies within territory of Philadelphia and 36 states in Northeastern, Midwest, and Southern markets. Expanded Corporate account base by prospecting and share shifting business from the competitive set.

  • Group Sales Manager

    Jan 2015 - Jun 2016

  • Group Sales Manager

    Apr 2014 - Jan 2015

  • Corporate Sales Manager

    Dec 2012 - Apr 2014
• 

  HEI Hotels & Resorts

  Feb 2017 - Jun 2018

  Sales Contractor

  Provided corporate sales support to hotels within the Marriott, Starwood and Hilton brands during property acquisitions.

• 

  Four Seasons Hotels and Resorts

  Aug 2017 - Nov 2017

  Sales Contractor

  Assisted Four Seasons Hotel Houston with 2018 corporate pricing for National and Local accounts while Corporate Sales Manager was on leave.

• 

  Four Seasons Hotels and Resorts

  Oct 2018 - Apr 2024

  Territory includes Northeast, Mid-Atlantic and Citywide markets.

  • Senior Group Sales Manager

    Oct 2022 - Apr 2024

  • Group Sales Manager

    Oct 2018 - Oct 2022
• 

  Auberge Resorts Collection

  Apr 2024 - now

  • Senior Area Sales Manager

    Jan 2025 - now

  • Area Group Sales Manager - Goldener Hirsch, Deer Valley and Bishop's Lodge, Santa Fe

    Apr 2024 - Jan 2025