Muhammad Imran Haider

Experience

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  PTCL.Official

  Aug 2013 - Nov 2014

  Technical Support Engineer

  Working with customers/employees to identify computer problems and advising on the solution.Logging and keeping records of customer/employee queries.Analyzing call logs so you can spot common trends and underlying problems.Updating self-help documents so customers/employees can try to fix problems themselves.Working with field engineers to visit customers/employees if the problem is more serious.Testing and fixing faulty equipment.

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  Pak Punjab Carpet MFG. CO. Pvt Ltd

  Dec 2014 - Mar 2017

  System Network Administrator

  -As a administrator works to ensure that the computer systems are kept working in an efficient manner.-Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.-Maintain system efficiency.-Ensure design of system allows all components to work properly together.-Troubleshoot problems reported by users.-Make recommendations for future upgrades.-Maintain network and system security.-Analyze and isolate issues.-Monitor networks to ensure security and availability to specific users.-Evaluate and modify system's performance.-Identify user needs.-Maintain integrity of the network, server deployment, and security.-Design and deploy networks.-Perform network address assignment.-Assign configuration of authentication and authorization of directory services.-Fixing any issues with the design of the network, software and computers of the company's computer system Show less

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  LOOPTEX Pvt. Ltd.

  Apr 2017 - Nov 2017

  Assistant IT Manager

  Managing all network and data infrastructures using Cisco switches/routers.Retail-pro server to manage online sales from different outlets within the country. Cards system to assign barcodes to all products during the process of shipping. Attendance management system.Installed and configured GFI proxy to manage browsing.Active directory for roaming profiles, Pf Sense to merge 3 different ISP Internets for redundancy and backup and MAC address filtering.Vypress for local messaging, DHCP, DNS, manage wireless network with Uni-fi AP secure key. Show less

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  Uniworth Dress Co.

  Dec 2017 - Jul 2021

  IT Officer

  • Troubleshooting of system related issue on client end• Troubleshoot of Network connectivity.• Manage Equipment inventory Sheet.• Troubleshoot Hardware and Software issue.• Troubleshooting Network and network related issues.• Troubleshoot Network Printers update its software replace faulty part and resolved its issue.• Activating MS Windows, MS Office, and other Software.• Installing, updating and configuring cyber solution’s software (POS etc.) at Branch and HO Computer.• Installing and configuring SQL Server as per cyber solution requirement..• Prepare Branch complete system with POS software.• Installing configuring Remote Branch’s POS Printer Documents printer and other relevant equipment on Demand.• Visiting all remote Sites for critical Issue on demand.• Create ERP, IR’s and TR’s for Stock Issuance to HO or branches as per demand.• Prepare the system for new hiring as per requirement. Show less

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  The Trust School

  Aug 2021 - May 2023

  Assistant Manager IT
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  Confidential

  Nov 2022 - now

  Information Technology Support Engineer