Babajide Dare

Experience

• 

  Intercontinental bank PLC

  Apr 2008 - Mar 2009

  Transaction officer

  • Ensured that financial instruments (tellers) are registered before being processed.• Collated financial instrument control copies for call-over.• Received and adequate posting of deposits.• Reconciliation, Calling-over and balancing.• Prepared necessary reports• Other duties as assigned.

• 

  Royal comprehensive sec. sch.

  Jul 2010 - Jun 2011

  Account officer

  • Collection and adequate documentation (posting) of all receivables.• Paying and adequate documentation (posting) of all payables.• Administration, management and co-ordination of petty cash systems.• Monthly reconciliation of financial records and statements.• Prepared necessary reports.• Other duties as assigned.

• 

  Eyo Williams&Co.

  Oct 2011 - Sept 2012

  Audit Officer

  • Partook in Auditing and Accounting programs• Performed tasks such as posting to general journals, accounts payable, accounts receivable etc.• Bank reconciliation activities and generation of report(s) to managements• Other duties as assigned.

• 

  Etisalat Nigeria

  Mar 2013 - Jun 2017

  • Ensured the functionality, and effective operation of the experience centre in the delivery of the set sales, service, and customer’s experience objectives.• Interfaced for the business with relevant regulatory authority and government agencies.• Conducted forecasting and liaised with the experience centre manager to ensure 100% product availability.• Related target to team member and monitor performance to achieve minimum of 105% of set target.• Coordinated tactical plans and strategy to facilitate the 105% targets and objectives achievement.• Monitored centre’s profitability and ensures achievement of set 40% EBITDA targets.• Carried out competitors and market analysis thus providing accurate intelligence reports to HQ for planning and decision-making purposes.• Enforced 100% compliance with set policies, processes, and procedures.• Liaised with HR, I.T and other operational support units for 100% optimal functionality of the centre.• Generated and sent required reports as and when due - daily, monthly, quarterly etc.• Other duties as assigned. Show less • Ensured the functionality, and effective operation of the experience centre in the delivery of the set sales, service, and customer’s experience objectives.• Interfaced for the business with relevant regulatory authority and government agencies.• Conducted forecasting and liaised with the experience centre manager to ensure 100% product availability.• Related target to team member and monitor performance to achieve minimum of 105% of set target.• Coordinated tactical plans and strategy to facilitate the 105% targets and objectives achievement.• Monitored centre’s profitability and ensures achievement of set 40% EBITDA targets.• Carried out competitors and market analysis thus providing accurate intelligence reports to HQ for planning and decision-making purposes.• Enforced 100% compliance with set policies, processes, and procedures.• Liaised with HR, I.T and other operational support units for 100% optimal functionality of the centre.• Generated and sent required reports as and when due - daily, monthly, quarterly etc.• Other duties as assigned. Show less -Marketing and selling of Etisalat products in the centre while providing consistent and quality service. -Created an outstanding buying experience for the customer-Created a professional buying atmosphere-Assessing and profiling of customer needs with aim to proffer the appropriate product or service-Organized and participated in product education/demonstrations, promotions and activations.-Reported findings on customer related market intelligence (acquired in the course of sales activities) to the superior officer for escalation as required.-Proactively gathered current customer data/information and regularly update customer database to ensure reliability and accuracy.-Logged and addressed customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.-Participated in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.-Assisted with cash handling and deposits as governed by operations control standards.-Assisted with inventory counts as needed.-Assisted in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.-Receive and process all payments and provide the customer with additional information as required-Attended team meetings as required.-Prepared agreed periodic activity and performance reports for the attention of the superior officer.-Performed any other duties or functions as assigned by the superior officer. Show less

  • Analyst

    Jan 2015 - Jun 2017

  • Analyst

    Jan 2015 - Jun 2017

  • Retail Advisor

    Feb 2014 - Jan 2015

  • Field Sales Officer(FSO)/Sim Reg. Officer(SRO)

    Mar 2013 - Feb 2014
• 

  9mobile

  Jul 2017 - now

  Ensure Effective Operation of Retail Outlets in the cluster to achieve sales, services and customer experience targets. Forecast and liase with supply chain team for product availability at the centres.Allocate targets to RAs & ROs, and monitor performance to achieve 105% of the target.Coordinate tactical plans and strategies to increase revenue and reduce costs.Carry out market analysis and gather intelligence data for management decision and planning.Represent organisation in meeting regulatory bodies and relevant government agencies. Show less • Ensured the functionality, and effective operation of the experience centre in the delivery of the set sales, service, and customer’s experience objectives.• Interfaced for the business with relevant regulatory authority and government agencies.• Conducted forecasting and liaised with the experience centre manager to ensure 100% product availability.• Related target to team member and monitor performance to achieve minimum of 105% of set target.• Coordinated tactical plans and strategy to facilitate the 105% targets and objectives achievement.• Monitored centre’s profitability and ensures achievement of set 40% EBITDA targets.• Carried out competitors and market analysis thus providing accurate intelligence reports to HQ for planning and decision-making purposes.• Enforced 100% compliance with set policies, processes, and procedures.• Liaised with HR, I.T and other operational support units for 100% optimal functionality of the centre.• Generated and sent required reports as and when due - daily, monthly, quarterly etc.• Other duties as assigned. Show less

  • Experience Centre Manager

    Mar 2023 - now

  • Analyst

    Jul 2017 - Jun 2023