Varsha Keshavmurthy

Experience

• 

  Hewlett Packard Enterprise

  May 2002 - Nov 2009

  • Managed a team of 35 members, comprising of Team Leads, Senior Process Associates and Process Associates involved in the Order Management Process as a part of HP’s Quote to Cash for the EMEA region (Europe, Middle East and Africa)• Was Accountable for performance against agreed SLAs’ in the Order Management process.• Monitored performance and conducted career planning and development discussion for team members.• Motivated the team to work towards exceeding objectives, meeting quality standards and nurtured process improvements.• Created an environment based on mutual trust and respect.• Maintained an excellent relationship with the customers and management through a strong display of interpersonal and communication skills.• Coached and developed Team Leads in the team to be and efficient back-up for self.• Successfully led and implemented a project of merging team members and processes with existing teams, resulting in a Head Count saving of 1 Assistant Manager and 3 Team Leaders. Show less • Responsible for leading a team of 15 members comprising of Senior Process Associates and Process Associates involved in the Order Management activity as part of HP’s Quote TO Cash (QTC) operations for the UK and Ireland Channel Partners.• First point of contact for all process related queries for both the team and customers.• Effective application of Production Planning methodologies – ensuring optimum utilization and efficiency of available resources.• Team was awarded with the Quality Performer of the month by achieving 6 Sigma levels of accuracy for the month. Show less

  • Assistant Manager

    May 2007 - Nov 2009

  • Operations Team Leader

    Oct 2004 - Apr 2007

  • Operational Specialist

    May 2002 - Oct 2004
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  Tender Feet Play Home

  May 2012 - Mar 2013

  Montessori Teacher

  • Worked with children of the age group of 3-5 years.• Developed activities and work sheets for the students based on individual needs.• Maintained constant parent communication and interaction.

• 

  Svirls - Bakes and Beyond

  Sept 2012 - now

  Entrepreneur

  • Self taught baker and cake artist handling the Supply Chain of the business.• Created a brand for custom cakes and ran a profitable business for over 10 years.• Handled E2E business from procuring, marketing, planning, budgeting, communicating with clients and vendors, executing and delivering.• Successfully completed over 3000 individual projects.• Supplied baked goods to a café in Bangalore.• Conducted baking workshops and mentored budding bakers.