Deep Enrich
Ernest Maduma
System Support intern
362 followers
City of Johannesburg, Gauteng, South Africa
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About me
Specialist Technical Voice at Standard Bank Group
Education
Torque IT
2017 - 2018IT Technical Support Information TechnologyBoston City Campus and Business College
2013 - 2016Certificate Information Technology
Experience
Gijima
Jun 2016 - May 2017System Support intern
Standard Bank Group
Apr 2017 - nowSpecialist Technical Voice
Oct 2022 - nowTechnical Support Engineer
Mar 2020 - Oct 2022Technical Support Consultant
Apr 2017 - Mar 2020
Licenses & Certifications
Microsoft 365 Certified: Collaboration Communications System Engineer Associate
MicrosoftNov 2024- View certificate
Learning to Be Assertive
LinkedInAug 2021
- View certificate
Presenting Technical Information with Stories
LinkedInAug 2021 - View certificate
Managing Team Conflict
LinkedInDec 2021 - View certificate
Microsoft Teams Administration: Plan, Configure, and Deploy
LinkedInFeb 2022 - View certificate
Working on a Cross-Functional Team
LinkedInDec 2021 - View certificate
Creating a Positive Customer Experience
LinkedInNov 2021 - View certificate
Microsoft azure fundamental
MicrosoftNov 2019 - View certificate
Careers in Cloud Computing: IT Pro to Microsoft Cloud Pro
LinkedInAug 2019 - View certificate
High-Stakes Communication
LinkedInDec 2021 - View certificate
Azure Administration: Identities and Governance
LinkedInApr 2021 - View certificate
Compassionate Directness
LinkedInDec 2021 - View certificate
Innovative Customer Service Techniques
LinkedInNov 2021 - View certificate
Conflict Resolution Foundations
LinkedInNov 2021 - View certificate
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Basics of Project Management
International Business Management Institute (IBMI)Aug 2021 - View certificate
Writing with Impact
LinkedInNov 2021 - View certificate
Microsoft Certified: Azure Security Engineer Associate
MicrosoftJan 2022 - View certificate
Working with Difficult People
LinkedInDec 2021 - View certificate
Constructive Candor: Important Conversations with Coworkers, Family, and Friends
LinkedInSept 2021 - View certificate
Customer Service: Managing Customer Feedback
LinkedInAug 2021 - View certificate
Fred Kofman on Managing Conflict
LinkedInNov 2021 - View certificate
Time Management Tips
LinkedInNov 2021 - View certificate
Microsoft Azure: Security Concepts
LinkedInApr 2021 - View certificate
Microsoft 365 Certified: Teams Administrator Associate
MicrosoftApr 2022 - View certificate
Planning for Azure Active Directory
LinkedInMay 2021 - View certificate
Risk Management
International Business Management Institute (IBMI)Aug 2021 - View certificate
Having Difficult Conversations
LinkedInNov 2021 - View certificate
Microsoft 365 Certified: Teams Administrator Associate
MicrosoftApr 2022 - View certificate
Improving Your Conflict Competence
LinkedInNov 2021 - View certificate
Change Management
International Business Management Institute (IBMI)Sept 2021 - View certificate
Service Desk Analyst
APMG International - View certificate
Microsoft Certified: Azure Security Engineer Associate
MicrosoftJan 2022 - View certificate
Influencing Others
LinkedInSept 2021 - View certificate
How to Get Great Customer Service
LinkedInNov 2021 - View certificate
Practical Influencing Techniques
LinkedInNov 2021 - View certificate
Microsoft Certified: Azure Security Engineer Associate
MicrosoftJan 2023 - View certificate
Microsoft 365 Certified: Teams Administrator Associate
MicrosoftApr 2022 - View certificate
Project Management
International Business Management Institute (IBMI)Sept 2021 - View certificate
Business Writing Principles
LinkedInSept 2021 - View certificate
Azure Administration: Implement and Manage Storage
LinkedInMay 2021
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