Experience

• 

  Menards

  Nov 2011 - Aug 2012

  Assistant general manager

  Reading and interpreting P & L statements to fellow managers, hold weekly manager meetings, create courses and hold professional development meetings, complete daily/weekly/monthly tasks from corporate office, hire new employee's, terminate employee', verify time sheets, security, legal advising, hold an open door policy for all team members, create attainable projected goals to meet monthly/yearly, create orders for the Garden Center, meet with General Office team members on visits, direct communication with manufacturers, guests, internal team members, contractor accounts, and follow up with potential new hires. Delegate tasks to subordinate managers. Interviewing all potential employee's. Show less

• 

  Beef and boards dinner theater

  Sept 2012 - Nov 2017

  Server & bartender

  Maintain dedicated service to up to 55 patrons at a time. Create long term customer relationships with new and returning guests. Use my sense of urgency to fulfill all of the needs of my guests in a high-energy, fast paced environment.

• 

  Republic airline

  Jun 2017 - Aug 2017

  Erp, mx technology & performance intern

  VisionWith the BEST People, Products and Performance we will be America's regional airline of choice.MissionTogether we provide a safe, clean and reliable flying experience.I love Republic Airlines and their determination to strive for the BEST out of every thing that is involved in the company.I have been working on several various projects to help benefit Republic Airways. I am currently working on updating items within our ERP system, RAMCO. Using data analytics software, Tableau, and Alchemy, I am creating several cost analysis report's. I am running various testing scenario's with our current application that is in development, MechanicAnywhere. I am hosting training session's for Republic's technology trainers, and airline mechanics for a newly developed application. These classes are held at varying bases across the Midwest and Eastern Regions. I am also offering live support for the application. Show less

• 

  Appirio

  Nov 2017 - Feb 2021

  Financial Sector -Release ManagerDeploy newly developed code throughout multiple Salesforce environments. Help train developers with best release and coding practices. Utilizing Salesforce API's and java Ant scripts to maintain data. Using GIT to take code through Development, QA, UAT, and live Production environments.Becton Dickinson -Technical Architect AssistantHelp gather resources and information during the project kick-off week. Develop strategies for Salesforce Service Cloud integration with Genesis. Help create proper workflow rules. Show less

  • Consultant

    May 2019 - Feb 2021

  • Associate Consultant

    Nov 2017 - May 2019

  • Ascend Technical Consultant

    Nov 2017 - Nov 2017
• 

  Salesforce

  Feb 2021 - now

  Leading a team of elite success professionals that deliver value to our Salesforce customers!

  • Senior Manager, Customer Success Management

    Feb 2024 - now

  • Senior Manager, Technical Account Manager

    Sept 2023 - Feb 2024

  • Principal Technical Account Manager

    Aug 2023 - Sept 2023

  • Senior Technical Account Manager

    Feb 2021 - Aug 2023