Experience

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  Net numeric distribution company lahore

  Feb 2010 - Mar 2011

  Reaserch supervisor

  • Conducting surveys on daily basis of markets to collect information about sales team performance• Getting information that prices of products and extra offers are being offered as per company set standards• Making liaison between company and sales team to achieve set objectives and goals• Audit of inventory/ stock in dealerships and agencies• Making sure that company assets like vehicles, boxes and other POS material are being used for company purpose only• Preparation of daily analysis reports as per company requirement Show less

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  Mobilink

  Apr 2011 - Nov 2013

  Customer care representative

  • Ensuring customer satisfaction regarding customer queries• Saving churn to maintain subscriber level and maximizing company revenue• Providing marketing updates and services to all customers with any queries• Follow up and resolution of issues faced by the customers• Ensure customer service related activities are being done with in bench marked time• Do suggestive selling to the calling subscriber• Working as a team player in harmonized manner• Maintaining quality customer services by providing ‘’First Call Resolution’’• Preparation of daily reports as per assigned projects• Maintaining daily KPIs as per company standards Show less

• 

  Ufone

  Oct 2013 - Jun 2015

  Sme executive

  • Franchise management. Responsible for all KPIs assigned by company• Development of retailers regarding U-load, SIM sale and Upaisa• Target achievement through proper execution, timely decision making, coordination, supervise, motivation, follow up and team management• Conducting daily sessions with SOs to coach and guide them towards company goals• Daily market visits to maintain a monitoring system• Preparation of daily, weekly and monthly reports as per company requirement Show less

• 

  Js bank

  Jun 2015 - May 2017

  Business development executive

  • New agent acquisition as Jcash retailer• LSA/ Mega agent management• Ensure day to day/ monthly targets of DR volume along with agents activation• To assist, facilitate, educate and serve retail universe regarding all the operations of the product• Responsible of all KPIs assigned by company

• 

  Ufone

  Jun 2017 - Jun 2021

  Sr. executive distribution sale support
• 

  Jazz

  Jun 2021 - Jun 2022

  Territory sales supervisor
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  Ufone 4g

  Jun 2022 - now

  The role requires Direct sales and Franchise services

  • Retail Sales Manager

    Jul 2022 - now

  • AM Shops & Franchise Services

    Jun 2022 - Jun 2023