Lee Takaki

Experience

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  State of Alaska

  Jun 2002 - Aug 2003

  Environmental Technician

  Provided environmental and mapping services for the State of Alaska, Army National Guard, Department of Military and Veteran Affairs, Facilities Management Division, Environmental Office. Extensive use of ArcGIS and GPS systems to create maps of training areas. Completed site inspections of remote areas to mitigate erosion and site wear. Created environmental regulatory publications for field reference.

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  U.S. Customs and Border Protection

  Sept 2005 - Jun 2018

  ● Streamlined the operational workflow by upgrading inspection procedures to eliminate unnecessary administrative tasks and reduced individual passenger wait times by half.● Ensured site security and coordinated incident response utilizing remote sensing, CCTV, and communication systems.● Reviewed information from multiple sources for awareness on security issues.● Provide security services for visiting VIPs and agency leaders.● Collected and analysed agency operational data to identify trends and allocate resources, in order to interdict organised crime and terrorist activities. Conducted post-incident analyses to identify details and target trends proactively.● Formally mentored junior officers on professional development and outreach programs, enabling their promotion to supervisory positions. ● Devised training modules for new regulations and equipment. Researched and wrote policies and reference materials for area operations. Resolved public complaints and disputes between co-workers.● Regularly reported to senior management on events and development with potential impact on operations or public safety.● Monitored events of possible media interest for any official information release/public affairs response warranted.● Created content for significant events such as media releases, on-camera interviews, and press conferences.Notable Achievements● Increased public exposure and collaboration with community groups, universities, and businesses through considerable outreach efforts.● Conducted complex conversations on controversial topics with stakeholders as the designated agency representative.● Led teams of twenty officers, ensuring public safety and travel facilitation for > 1M passengers annually by supervising customs, immigration and agriculture inspections.● Recognized as the ‘2018 Civil Servant of the Year’ and selected as the agency spokesperson for security operations during Super Bowl 52. Show less ● Assigned to several locations across the U.S, including airports, seaports, and land border ports of entry.● Interviewed and inspected arriving passengers from diverse cultures to enforce federal regulations and facilitate travel.● Gained proficiency in navigating bureaucracy and archaic filing systems while recording the sworn statements and managing casework for adverse actions and property seizures.● Served as the point of contact for site operations and coordinated for emergency response while operating the area communications center. Undertook control over the CCTV and door access systems.● Expedited the processing by providing courtesy escorts for foreign representatives and other VIPs.Notable Achievements● Leveraged manual and non-intrusive inspection technologies to detect prohibited items, successfully interdicting narcotics, illicit currency, and counterfeit items concealed in creative and unexpected ways.● Closely collaborated with other federal agencies during investigations for successful convictions, penalties, and seizures. Show less

  • Supervisory Officer/Public Affairs Liaison

    Feb 2014 - Jun 2018

  • Inspections Officer, Passenger Operations

    Jun 2009 - Jan 2014

  • Agriculture Specialist, Quarantine Programs

    Sept 2005 - Jun 2009
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  Sky Eye Pte Ltd

  Jul 2018 - May 2020

  Director Of Operations

  Founded in 2016, Sky Eye Pte. Ltd. is a start-up company providing aerial photography and data processing solutions to various industries in Singapore, including oil & gas, construction, and film/television. It is my responsibility to devise solutions to client service requests, source the appropriate equipment, and procure the necessary permits and permissions to complete our operations.As Director of Operations, I have:● Co-founded aerial photography, videography, and remote inspection services in association with local partners. ● Utilized new and developing technologies in aviation, photography, remote sensing, and data analysis.● Established operational capability, from project infancy to full scale production.● Researched statutory regulations and technical requirements to write all official company policies and guidelines. Submitted these policies to civil aviation and law enforcement authorities for successful permit issuance.● Conducted site inspections and complete risk assessments for mission awareness and contingency planning.● Authored company operating procedures and best practices to ensure safe working conditions and quality deliverables.● As the Designated Chief Pilot, operated various drone aircraft types to capture images and spatial data, overseeing the day-to-day flight activities and verifying product quality.Notable Achievements● Led innovative solutions for client service requests, including inspections in restricted airspace, 3D modeling and mapping, and immersive virtual reality environments.● Oversaw the designing of company website presence and service presentations. Generated the company’s visual media.● Procured and developed required technology and equipment within the company’s startup budget. Show less

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  LOVE, NILS

  Oct 2019 - Oct 2021

  Engagement Officer

  LOVE, NILS is dedicated to providing support to children with cancer and their families. The engagement officer is responsible for networking with local entertainment organizations to arrange events for the Calendar of Hope, which provides opportunities our kids and their families to go out and have fun in safe environments. The engagement officer represents LOVE, NILS and serves as point-of-contact for donors and liaison with hospitals and treatment centers.

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  Prudential Assurance Company Singapore

  Jun 2020 - now

  Integrating sustainability throughout the organisation through strategic planning, policy management, stakeholder engagement, employee training, and reporting under an array of frameworks.- Oversee the end-to-end production of annual sustainability reporting, including climate-related disclosures under TCFD/ISSB standards- Managed the creation and adoption of sustainability-thematic KPIs across the entire organisation - Build organisational capacity and resilience pertaining to Environmental Risk Management - Set and monitor sustainability targets to support organisational strategy - Drive integration of sustainability principles across the company to create growth and real world impact- Create and provide training modules on a variety of subjects to organisational members at all levels and tenure Show less

  • Lead - Strategy operations and reporting - Sustainability

    Jan 2021 - now

  • Ethics Lead

    Jun 2020 - Jan 2021