Frank McHenry

Experience

• 

  Centerplate UK

  Feb 2016 - Nov 2018

  I am currently an Assistant Staffing Manager within the Echo Arena for Centerplate. My responsibilities include: Delivering KPI’sManaging Purchase OrdersPayroll AdministrationMaintaining accurate accounting and budgeting on staffing costs during eventsAdministrative processing paper work – New StartersLaw/Regulation Compliance (GDPR, Worker Rights, Health & Safety)Liaising with event organisers on staffing requirementsRecruitment & Deal with staff queries/disciplinary actionConduct relevant training for new casual staffEnsure staff are fulfilling their roles, help give relevant training where required and assist Staffing Manager with staff that may not be achieving their tasks Show less The job entails working as a team member serving guests at conventions or concerts with either food or drink (alcohol from a bar).Key results: • Developed team working skills and the ability to perform tasks independently. • I have been able to enhance the level of customer service I can achieve. • Demonstrated an ability to upsell products to customers. • Serving customers in a polite and professional manner. • Replenishing and restocking the bar, always ensuring high level of stock management efficiency. • Demonstrating an in-depth knowledge of key health and safety standards used within the industry. Show less

  • Assistant HR Manager

    Jan 2018 - Nov 2018

  • Hospitality & Catering Assistant

    Feb 2016 - Jan 2018
• 

  Liverpool City Council

  May 2016 - Jun 2017

  Poll Clerk

  I performed administrative duties during elections at polling stations.

• 

  DC Site Services Limited

  Jun 2016 - Jun 2017

  Customer Assistant

  The job was to assist customers with any query and:Direct traffic,Consult with customers,Provide directions.

• 

  THE GLENS HOTEL LTD

  Jun 2016 - Sept 2016

  Barman and Catering Assistant

  The job entails working as a team member serving guests food or a drink.

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  Agent Academy CIC

  Jan 2018 - Jun 2018

  Campaign Assistant

  This industry-led programme involved working with a live client and within a team to develop a strategy to amend legislation on the age of tyres on buses and coaches. I worked closely with many individuals and businesses within the digital and creative sector of the Liverpool area to establish a network and engagement on many different levels. Engaging with industry professionals, campaign leaders, young people, and parliamentary processes highlighted the barriers we needed to overcome in order to gain the outcome of legislation change. Our team had to use both primary and secondary research, in the form of parliamentary questions and researching and analysing data that was readily available on the topic. Throughout the process of working on this project it allowed skills such as; communication, marketing, leadership, and social media to be developed. Show less

• 

  Cells Project CIC

  Jan 2018 - Feb 2018

  Project Manager

  I carried out a one month internship with the Cells Project CIC to gain work experience and learn real life work skills. My main project was to write a bid to gain the Cells Project a Queens Award in social enterprise. I had multiple tasks at the same time as i was also working on a funding strategy and a strategy for sustainability.Key results:Time management skillsOrganisational skillsAnalytical skillsInterpersonal skillsManagement and leadership skills (I had an assistant for a week) Show less

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  University of Sydney

  Aug 2021 - Nov 2021

  Human Resources Service Centre Consultant

  Providing transactional support and advice in response to HR and payroll enquiries from staff lodged through multiple channels. The role has focused on the Employee Payment Review Scheme and the casual conversion scheme. Key Responsibilities & Achievements· Provide HR advice· Conduct employee payments review& establish eligibility· Update and maintain HR systems (Workday, Snow, Ascender)· Participating in the Employee Payment & Casual Conversion Project

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  AB Dental & Medical Employment Agency

  Nov 2021 - Apr 2022

  Recruitment Consultant

  My main purpose was to recruit dental professionals to work for the agency in temporary roles in most states within Australia and provide candidates for external clients. I performed the complete end to end recruitment process of sourcing, interviewing, onboarding and placing candidates. Key Responsibilities· Complete end-to end recruitment Process· Maintain employee payroll records and handle payroll enquiries· Sourcing casual staff for NSW, QLD, ACT & VIC· Maintaining Staff records & employee details· Building strong relationships with stakeholders· Roster Management Show less

• 

  University of Sydney

  Apr 2022 - now

  I am providing support for the delivery of fit-for-purpose talent solutions supporting the Faculty of Medicine and Health within USYD mainly through the effective recruitment for professional and academic roles.Key Responsibilities & Achievements:• driving the end-to-end recruitment process ensuring quality outcomes for candidates and hiring managers across both academic and professional client bases• manage the candidate experience from application to hiring stage and provide elevated levels of communication throughout• deliver expert and timely advice relating to recruitment policies, selection processes, labour market information and recruitment trends• utilising stakeholder management skills towards supporting the management of a complex client base• collaborate with other HR Centres of Expertise and internal stakeholders• identify and develop process improvement opportunities to provide clients with better service. Show less Providing transactional support and advice in response to HR and payroll enquiries from staff and students lodged through multiple channels. Key Responsibilities & Achievements:• Provide advice on HR matters about enterprise agreements, awards, and policies• Update and maintain HR systems (Workday, Snow, Ascender) & Assist staff members to update their own information in the internal HR system• Assisted in the onboarding and training of staff by partaking in the buddying system and having colleagues shadow my calls and case work• Provided close transactional support to the clientele that I serviced to ensure optimal customer outcomes were achieved• Provide internal vacancies or job requisitions assistance and advice to senior managers with reviews and follow-ups for the final advertisement• Resolve issues related to pay and benefits, with the support of internal systems• Handle queries related to performance and development and retirement processes• Identify, nominate, and participate in any continual improvement opportunities. Show less

  • Recruitment Officer - Academic Campaigns

    Jul 2024 - now

  • Recruitment Officer

    Jun 2023 - Jul 2024

  • Human Resources Shared Service Centre Specialist

    Apr 2022 - Jun 2023