Brittney G.

Experience

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  WYNN BUILDERS

  Apr 2016 - Dec 2018

  Chief Operations Officer

  - Directed daily operational tasks, including payroll, subcontractor management, and client communication.- Oversaw construction projects from inception to completion, ensuring quality standards and safety compliance.- Managed cash flow, set up projects, and provided HR support.- Collaborated with the CEO to analyze, mitigate, and manage risks.

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  [re+active] Physical Therapy and Wellness

  Dec 2016 - Aug 2023

  Director of Operations

  - Led operations for two neuro physical therapy clinics- Develop and implement clinic policies and procedures to maintain a high standard of patient care and safety. Monitor and optimize the use of clinic resources, including staff, equipment, and facilities.- Hire, train, and supervise clinic staff. Create and manage staff schedules to ensure adequate coverage and efficient use of resources. Conduct performance evaluations, provide feedback, and address any personnel issues.- Develop and manage the clinic's budget, including revenue, expenses, and profit margins. - Ensure excellent customer service and patient satisfaction. Address patient concerns and complaints in a professional and timely manner. Oversee patient scheduling and appointment management.- Stay up to date with healthcare regulations, licensing requirements, and compliance standards. - Implement quality improvement initiatives to enhance patient care and clinical outcomes. - Equipment and Inventory Management- Implement and manage electronic health record systems to streamline documentation and ensure data security- Work directly with the clinic's CEO and leadership team to develop long-term strategic plans and goals. Monitor the progress of strategic initiatives. Show less