Vishwanath Manvi

Experience

• 

  Infosys

  Jan 2003 - May 2011

  • Managed Apple Internet Services Group’s 24/7 support projects for erswhile MobileMe and iTunes services.• Key responsibilities include managing SLAs for all incidents for over 50 end-customer facing apps like MobileMe suite, iTunes services, iWork publishing, etc. bug resolution, quality checks and people management.• It also included supporting in-house monitoring tool that’s widely used across groups. • The team also developed its own monitoring tools and automation.• Directly managed a team of about 15 people.• Took up additional responsibilities of developing Unit level portals using Sharepoint• Assisted other support projects at Apple by setting up Ops group that involved recruitment, setting up processes, knowledge management sessions, etc. Show less Worked on multiple projects that included Naphtha Complex yield estimation, New Hydraulics Program to apply patented formulae to calculate hydraulics used for plant designs.• Projects involved developing and maintaining an in-house application utilizing patented algorithms used for higher yield estimation. • Key responsibilities included Requirements analysis, Detailed Design, Coding, Code reviews, Testing and Deployment.• Application was built on windows platform with VB 6, COM/DCOM using VC++ and was eventually migrated to .NET technologies. Show less

  • Technical Lead

    Jul 2008 - May 2011

  • Senior Software Engineer

    Jan 2005 - Jun 2008

  • Software Engineer

    Jan 2003 - Mar 2006
• 

  Infosys

  Aug 2011 - May 2013

  Project Manager

  • Managed a large and complex redesign program for an e-mail management solution widely used by various business groups at Apple Inc, USA and successfully delivered multiple projects on-time as per quality standards defined.• The project involved re-writing legacy application as per new IS&T standards and frameworks with focus on improving usability and performance while enhancing with new functionalities and migrating users to new system. Core technologies include Cocoa, Java and Oracle. • Played pivotal role in setting up the development team and processes, manage scope and change requirements, project planning and tracking to ensure quality and on-time delivery. • Conducted code reviews and testing to ensure quality of deliverables. Show less

• 

  Apple

  Jun 2013 - Jan 2017

  • Directly responsible for program managing redesign of Apple retail’s Concierge app used by thousands of Apple store employees for managing customers’ reservations.• Successfully managed the rollout across 500 retail stores worldwide in 3 waves ensuring 99% availability.• Utilized extensive technical know-how and project management skills to manage building a new iOS app using highly available, scalable services that reduced customer wait-times.• Managed the infrastructure setup over 150 servers in 3 of Apple’s data centers that involved working with multiple stakeholders and handed it over to ops team ahead of schedule.• Introduced Scrum methodology for the program and handled additional responsibility of Scrum master in a few projects and demonstrated productivity improvement of over 6%. Show less • Defined and successfully executed program roadmap for reengineering Sonar, Apple’s customer email management tool, by liaising with product owner, Dev and QA teams, and partners.• Managed users’ migration and transition for over 15 groups successfully over phased rollouts.• Played pivotal role in setting up vendor teams and processes, managing scope and change requirements, project planning and tracking to ensure quality and on-time delivery for the fixed bid programs over 2 years.• Played key role in defining and successfully implementing roadmap for migrating current users to the new system. This involved partnering with business groups, conducting UATs, planning and executing the migration in a phased manner.• Analyzed new bugs and minor enhancements, prioritized fixes and enhancements, handled sprint planning and execution, reviewed fixes and provided release management for the in-house e-mail management application. • Played a key role in bringing Agile process methodology into the project and handled six onshore based releases.• Took additional responsibilities managing delivery of other related projects in the same program like Reporting, web-services• Oversaw other programs in the same portfolio from a vendor and customer management perspective along with managing team members. Show less

  • Engineering Project Manager Consultant

    Feb 2015 - Jan 2017

  • Engineering Project Manager Consultant

    Jun 2013 - Feb 2015
• 

  Hewlett Packard Enterprise

  Jan 2017 - Mar 2018

  Technical Program Manager

  • As a Program Manager, was directly responsible for managing large transformational program to build a new website for HPE software. This site will be the one stop shop for marketing all software products for the combined company and will host over 100+ products, provide lead generation, trial software for both cloud and on-prem products along with e-commerce. • Partnering with Product managers, design, engineering, QA and other business stakeholders to define the roadmap for the new website and put together an implementation plan for each phase enabling increase in unified lead generation by over 15% for their SaaS products.• The site uses Drupal 8 as the primary content management system with integrations with Rackspace, Pardot, Salesforce and Avangate for e-commerce.• Manage development, cross-functional integrations to ensure projects are completed on time, under budget and exceed quality expectations. • Work with publishers and content editors to include content strategy and plan content migration.• Liaison with translation partners including external agencies for implementing localization.• Partner with SEO agency for optimizationsResponsibilities include • Defining Roadmap• Planning and communication with different stakeholders• Risk Management• Participating in scrum meetings• Understanding program requirements, expectations and devising solutions accordingly• Tracking releases for closure Show less

• 

  Coursera

  May 2019 - Aug 2019

  Technical Program Manager

  • Coached 12 engineering teams on Agile practices to stabilize and improve their team velocities by over 20% as part of Summer 2019 internship program.• Partnered with Product managers, engineering managers and other business partners to drive quarterly planning activities that helped improve product KPIs by 5%• Managed a cross functional program to successfully launch Professional Certifications ahead of scheduled TV ad campaign in September 2019.

• 

  LinkedIn

  Mar 2020 - Jul 2020

  Senior Technical Program Manager, Big Data Engineering

  • Partnering with various stakeholders within Data org to rollout strategic initiative to migrate data pipelines, workloads, and analytics systems from on-prem platforms to Azure cloud.• Managing migration and deprecation of data workloads from legacy ETL data warehouses to the Big data ecosystem within Hadoop and Spark clusters.

• 

  AMD

  Jul 2020 - Jun 2021

  Machine Learning Software Engineering Program Manager
• 

  LinkedIn

  Jun 2021 - now

  Senior Technical Program Manager