Dorin Taranu

Experience

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  AD Consulting

  Feb 2007 - May 2008

  Area Manager

  Manage had over 30 subordinate in Cluj Napoca and over 50 subordinates in Transylvania countiesMain responsibility was to delegate tasks, review surveys , creating focus groups and establish qualitative and quantitative surveys for market studies requested by different commercial companiesMy administrative attributions, such as: setting budgets for staff wages and focus groups, also and hiring and fire employeesProved successful working within tight deadlines and fast-paced atmosphereConducted research, gathered information from multiple sources and presented resultsManaged on-site evaluations, internal audits and customer surveysImproved operations through consistent hard work and dedicationUsed critical thinking to break down problems, evaluate solutions and make decisionsCreated spreadsheets using Microsoft Excel for daily, weekly and monthly reportingDeveloped team communications and information for meetings Show less

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  Transylvania Hostel

  May 2008 - Dec 2009

  Front Office Receptionist

  Checking accuracy data in accounting documents and ensure correctness of financial operations;Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistanceResolve complains from clientsConstructed hostel blog, Facebook page and Twitter account;Maintaining order and cleanliness in hostel, reception and administration managementIncreased sales by 25% by proximity of clients and to do more to stay at hostelCentralization of documents , money reports and guests reports;Conducting training's for other employees to increase quality of service delivered Show less

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  Endava

  Nov 2010 - Nov 2015

  Tester/Data Entry

  Responsibilities included data collection, analysis and interpretation, as well as testing of software tools designed for financial products on MBS SourceAs daily activities I used Bloomberg system for validation of the primary data that we have gathering from trading companiesCharge in correlating, synthesizing and updating SQL databases of financial product characteristics in order to ensure accurate and high-quality dataBuild and create reports on bids requested by brokersSupported, implemented and helped shape test approach by identifying solutions to recurring issues.Wrote and executed effective functional tests and carried out exploratory testing to assess product performance.Coordinated with systems partners to finalize designs and confirm requirements.Checked software beyond testing scripts for interconnected problems not covered by established specifications.Read, interpreted and followed written test instructions and procedures to accurately test products.Communicated status updates to stakeholders to widen impact of testing and demonstrate value of optimization program.Raised descriptive, concise and useful defect reports and quality standards to showcase testing process.Collaborated with personnel to spread good practices, share knowledge and provide tool evaluations and selections support. Show less

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  Business Logic Systems Ltd

  Dec 2015 - Jul 2017

  Campaign Delivery Specialist

  Gaining and maintaining comprehensive knowledge of internal products at both architectural and functional levelsUnderstanding, interpreting and assisting with configuration of customer’s business requirements into software solution that was sold to client for operational launch of campaigns and loyalty scheme processesWorking directly, on-site, with clients of company, that purchase software, for continuously transfer knowledge and skills on using system efficiently and to Go Live.Performing quality assurance and error-checking on various campaigns configured by client and/or other CDS team membersEvaluating campaign results, build Case Studies and Return on Investment appraisalsBug identification and fix minor bugs in SQLEscalade bugs and system issue to product ownerLiaising with Product Manager from company on different campaigns and business implementation, and being responsible for management of daily maintenance tasks and system checks on loading processes and campaign tasks executionBuilding ad-hoc reports in Excel and SQLProvide reports to internal stakeholders on sales, development and management on clients that purchase campaigns delivery services.Used critical thinking to break down problems, evaluate solutions and make decisionsActively listened to customers, handled concerns quickly and escalated major issues to supervisorCreated plans and communicated deadlines to ensure projects were completed on timeResolved conflicts and negotiated mutually beneficial agreements between partiesLed projects and analyzed data to identify opportunities for improvementProved successful working within tight deadlines and fast-paced atmosphereMaintained energy and enthusiasm in fast-paced environmentIncreased customer satisfaction by resolving campaign delivery issuesCarried out day-day-day duties accurately and efficientlyPrepared a variety of different written communications, reports and documents to ensure smooth operations Show less

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  Evolving Systems

  Jul 2017 - Mar 2022

  As a highly skilled Technical Operations Specialist at Evolving Systems, I have a proven track record of delivering exceptional customer service and optimizing operational efficiency. With expertise in functional and regression testing, requirements analysis, and cross-functional collaboration, I have consistently driven improvements, resolved conflicts, and ensured the highest quality throughout the software development lifecycle.* Actively listened to customer requests, ensuring satisfaction and effective problem resolution.* Managed on-site evaluations, audits, and surveys to gather valuable feedback and enhance service quality.* Thrived in a fast-paced environment, delivering exceptional service while meeting customer needs.* Displayed meticulous attention to detail in resolving discrepancies and addressing issues promptly.* Developed and implemented performance improvement strategies* Provided friendly and efficient service, excelling in challenging situations.* Drove operational improvements, resulting in cost savings and improved profit margins.* Developed effective team communications and promoted collaboration in meetings.* Conducted functional and regression testing, ensuring system quality and reliability.* Provided accurate information on system quality following regression testing.* Utilized multiple testing methods, including exploratory, functional, ad-hoc, stress, regression, and integration testing.* Supported troubleshooting and resolution of production incidents, minimizing disruptions.* Collaborated in test authoring and design, contributing to comprehensive test cases.* Played a key role in client configurations, ensuring seamless integration and customization.* Provided training and support to foster the growth of new team members.* Worked closely with cross-functional teams to ensure quality throughout the development lifecycle.* Collaborated effectively with technical and non-technical stakeholders at various levels. Show less As Senior Telco Campaign Delivery Specialist, I'm specialized in the construction from scratch of new business cases, optimization of current business cases and construction of loyalty programs, based on KPIs required by telco business.The most recent implementation where I participated on-site for SIT - System Integration Testing, UAT - User Acceptance Testing and QA - Quality Assurance was in Bangladesh at Beeline Banglalink, where it was implemented our the newest solution - Evolution - within the framework of Evolving Company where I help Go-Live a loyalty program for over +40 million users.Besides the implementation mentioned above, I was involved in other implementations of Quality Assurance and User Acceptance Testing for clients in the areas:Central Asia: Armenia, Georgia, Kazakhstan and UzbekistanMiddle East: Saudi ArabiaAfrica: Sudan, Tunisia and AlgeriaCaribbean: Jamaica, Barbados, Grenada, Dominica, St. Kitts, St. VincentBeside building loyalty programs and campaigns, I'm also involve Quality Assurance in our alpha and beta products, in order to reach in the market with the best product. Show less

  • Technical Operations Specialist

    Jul 2021 - Mar 2022

  • Campaign Delivery Senior Specialist

    Jul 2017 - Jul 2021
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  Msg systems Romania

  Mar 2022 - now

  IT Consultant

  I am an experienced Automatic Tester specializing in front-end and back-end testing. With over one year of dedicated service at MSG Romania, I have honed my skills in utilizing technologies such as TypeScript, WebDriverIO, Jenkins, JUnit, and Java. Currently, I am focused on delivering exceptional automated testing solutions for a prestigious automotive client based in Germany. My primary responsibility involves testing a critical CMS tool utilized by factory warehouses to efficiently manage and track defects.* Collaborated with cross-functional teams to design and execute front-end and back-end automated tests * Successfully contributed to the implementation of a comprehensive automated testing framework, resulting in improved test coverage and reduced regression errors.* Actively participated in requirement analysis and test planning phases, ensuring accurate test coverage and efficient test execution.* Employed a proactive approach to identify and report defects, effectively communicating findings to development teams for prompt resolution.* Contributed to continuous integration and continuous deployment (CI/CD) processes, streamlining test execution and providing real-time feedback on build stability.* Worked closely with stakeholders to understand project requirements and translate them into effective test cases, ensuring high-quality deliverables.* Assisted in the identification and prioritization of critical defects, facilitating their resolution and ensuring seamless usability of the application.* Employed systematic troubleshooting techniques to investigate and resolve test failures, enhancing overall test reliability.* Continuously improved testing processes and methodologies to optimize test coverage, efficiency, and accuracy. Show less