Experience

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  Genpact

  Feb 2015 - Mar 2018

  Process developer

  >Responsible for invoice processing for PO & Non PO and quality check.>Managed the purchase order process for [product/service] ensuring timely and accurate processing of orders. >Responding to vendor queries and escalation handling.>Preparation of month end closing activities.

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  Tata consultancy services

  Mar 2018 - Mar 2022

  Senior associate

  >Successfully set up the transition process. >Responsible for preparation of SOP.>Handling AP vendor queries regarding invoices and payments.>Reporting activities and month end activities.>Regular quality check to ensure 100% accuracy>Handled total 5 FTEs team for one year with overall focus on performance and customer satisfaction.

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  Icertis

  Mar 2022 - Sept 2022

  Senior consultant

  >Invoice Booking for multiple entities.>Vendors and customers query resolution through emails and calls. Sending SOA to customers.>Preparation of overdue forecast report and sending payment status to stakeholders.Month end activities like preparation of AP and AR accrual file,>AP and AR aging, AP GL reconciliation.>Handled 2 FTEs team, responsible for quality check to maintain overall team's healthy performance.

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  Wipro

  Sept 2022 - Jun 2023

  Assistant manager

  >Set up the project from the transition phrase and successfully operating smooth process after go live.>Managing Invoice processing, RFI & IRT for Europe region.>Leading a team of 9 accounts payable specialist and also provide cross trainings to improve their performance.>Implementing strategies to improve accuracy, maintain SLA and TAT.>Highlighting parked cases and posted overdue cases to the stakeholders.>Handling escalations from critical customers.>Performing fixed copes activities like 3way match commenting, GL commenting and overdue commenting.>Ensure to have balanced productivity from team and continuous improving quality and maintaining timeliness to achieve customer satisfaction. Show less