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Kim Hatting

Kim Hatting

Customer Service employee

Followers of Kim Hatting565 followers
location of Kim HattingCopenhagen, Capital Region of Denmark, Denmark

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  • Timeline

  • About me

    HR-consultant, Coop | Work Environment | Company Culture | Work psykology | Project Management | Recruitment |

  • Education

    • Roskilde University Center

      2014 - 2017
      Master of Arts Worklife studies and psychology

      My degree from Roskilde University have been characterized by project work, based on collaboration with companies and with a general focus on employee welfare. In the duration of my studies I have gained broad knowledge of, especially: → Labor marked structure→ Organizational and management psychology → Social psychology and group dynamics→ Work environment and culture→ Stress and motivational research→ Communication.→ Normative power relations and discourse… Show more My degree from Roskilde University have been characterized by project work, based on collaboration with companies and with a general focus on employee welfare. In the duration of my studies I have gained broad knowledge of, especially: → Labor marked structure→ Organizational and management psychology → Social psychology and group dynamics→ Work environment and culture→ Stress and motivational research→ Communication.→ Normative power relations and discourse psychologyAs well as skills within: → Project work: Idea development, research, problem-solving, analysis and presentation. Project management and time administration. → Qualitative and quantitative research methods: Planning, execution and analysis. Ex. Interviews, focus groups and questionnaires.→ Professional presentation, oral and written, in Danish and English. → Constructive collaboration as well as independent work. → Critical and analytical approach to diverse assignments. Show less

    • Roskilde University Center

      2011 - 2014
      Bachelor of Arts Worklife studies and psychology

      International bachelor's degree in worklife studies and psychology.In addition to skills mentioned in the description of my master's degree: → Advanced course: Communication→ Advanced course: Cultural encounters→ English use in practice: English was the primary language the first years of my studies, both social and academic use.

  • Experience

    • Bauhaus

      Aug 2007 - Aug 2011
      Customer Service employee

      Lukkeansvarlig for kasse og kundeservice.

    • Silvan

      Jan 2012 - Jan 2017
      Costumer service employee

      Lukkeansvarlig for kasse og kundeservice.

    • Pitstop Management

      Aug 2016 - Jan 2017
      Project employee

      Research and concept development of the company's products. In addition, I have worked with communication: product descriptions, website and newsletters. Redesigning PitstopManagement.com in regards to structure and user interface (Danish version).

    • SoSimple

      Aug 2016 - Jan 2018
      Writer

      Cowriting articles with Rikke Berg, the owner of SoSimple - a management consultant specializing in authentic leadership and mindfulness.

    • Pitstop Management

      Nov 2017 - Dec 2017
      Communication and marketing employee

      Update PitstopManagement.com: new texts (Danish version) and visual material, planning and coordination between involved parties. In addition I have been involved in marketing og communication.

    • Coop i Danmark

      Jul 2018 - Aug 2019

      Part of the OCM team during Coop One project in Coop (SAP implementation). Responisble for building and maintain a network of ambassadors in the stores: Concept, user involvment, event planning and communication. -> Strategy for education fairs and carrier days. Including outreach work to schools, participation at events and production of campaign materials -> Responsible for the public facebook site for Coop trainees -> Recruitment of new traninee ambassadors -> Developing in-house educations and teaching materials -> Event planning

      • Change Consultant

        Nov 2018 - Aug 2019

      • HR-consultant

        Sept 2018 - Nov 2018

      • HR-Consultant, Irma

        Jul 2018 - Sept 2018

    • Coop i Danmark

      Nov 2021 - now

      Training admin in the OCM team. Planning and coordination of end user training in stores, warehouses and HQ in relation to Coop One (SAP implementation project). Other tasks: - Development of digital onboarding (SAP Enable Now and SuccessFactors Learning)- Development of the administration of class room- and digital training in SuccessFactors Learning- Report design (Excel) for KBIs and digital training evaluation- Creation of (CatGlobe) and reporting on (CatGlobe and PowerPoint) business readiness and adoption surveys.- Optimization of HR processes Show less

      • Learning and development business partner

        Aug 2024 - now

      • HR-udviklingspartner

        Nov 2023 - Aug 2024

      • Training administrator

        Aug 2019 - Nov 2023

      • Maternity leave

        Nov 2021 - May 2022

  • Licenses & Certifications

    • Prince2 Practitioner certificate

      PeopleCert
      Nov 2023

    • Human Resources: Job Structure and Design

      LinkedIn
      Feb 2018
      View certificate certificate

    • GDPR Compliance: Essential Training

      LinkedIn
      Jun 2018
      View certificate certificate

    • Prince2 foundation certificate

      PeopleCert
      Oct 2023

    • InDesign Quick Start

      LinkedIn
      May 2018
      View certificate certificate