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Igor Mitevski

Igor Mitevski

Service and network technician

Followers of Igor Mitevski276 followers
location of Igor MitevskiPrague, Czechia

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  • Timeline

  • About me

    Senior DDI Engineer at MSD Czech Republic

  • Education

    • Infoblox

      2015 - 2015
      CICE- Certified Infoblox Core Engineer DNS/DHCP Infrastructure 9

      Activities and Societies: Installing, configuring and maintaining infoblox appliance infrastructure and services. Infoblox NIOS Advanced Configuration and Administration

    • Infoblox

      2013 - 2013
      CICA-Certified infoblox Administrator Infoblox nios administration *

      Activities and Societies: Installing,configuring and maintaining infoblox appliance infrastructure and services. Installing,configuring and maintaining infoblox appliance infrastructure and services.

    • Alexandria IT Academy

      2008 - 2010
      Network Engineer Computer Networking

      Activities and Societies: Network Configuration from basics to advanced. Working With Microsoft windows server 2003/2008(Active Directory,Mail Services,Firewalls, etc) Configuring Cisco Switches and Routers,troubleshooting. Learning About the Cisco,Microsoft network infrastructure and learning about security during the CompTia training

    • Alexandria IT Academy

      2008 - 2010
      Network Engineer Computer Networking 90

      Activities and Societies: Network Engineering CCNA Microsoft Office Windows XP Professional Windows 7 Windows Server 2003 Windows Server 2008 CompTiaA+ Cisco Certified Network Wireless Networking IPNetworking CompTia Network+ CompTia Security+ Network Planning Network Administration Security+

  • Experience

    • AMC Computers

      Jan 2012 - Apr 2012
      Service and network technician

      PC Hardware repair,network implementation and maintaining,troubleshooting network problems.Cisco switches,routers and Cisco ASA devices configuration and management.Windows Server 2003-2008 administration.

    • AT&T Labs, Inc.

      May 2012 - May 2015
      DDI/IP Services Advanced Technical Support

      * Managing the DNS/DHCP/Proxy infrastructure* Working on incidents,changes,problems.* Participating on calls for any future implementations/projects or problems.* Advising/Helping Customers for technical related questions.* Working on projects for planning,implementation and upgrade of the Qip/Infoblox DNS/DHCP infrastructure* Working closely with other teams to locate problems and/or escalating to responsible teams * Multiplatform support of the managed services(Windows server 2003/2008, Redhat etc.) * 24/7 Oncall support for sev1/2 incidents.* Reporting and submitting RMA requests to vendor, organizing/requesting NCR support and guiding NCR technicians for successful replacement/check of appliances.* Working with Bash/Shell scripts for automating daily tasks Show less

    • Amazon

      May 2015 - Feb 2022

      Working on escalations, high severity events connected to WAN/LAN outages. Managing the Windows/Linux Server Infrastructure Building Sites within the Amazon Infrastructure,configuration of AWS services,routers,switches,firewalls. Troubleshooting problems with Cisco Switches/Routers,upgrade and implementation. Troubleshooting ASA, Firewall, VPN L2L. Focus on network devices troubleshooting, cloud services, Windows servers. Deep dive system logs to troubleshoot operating system issues on servers and thin clients. Planning and executing change management (CM) Troubleshoot and maintain all camera systems which are installed to support production processes Remote Robotics support Maintain Kiva (Amazons robotized material handling system) scripts and station agent, and where appropriate, engage with local support to troubleshoot. Maintain and upgrade MHS and Kiva Control Systems (KCS), and troubleshoot software issues. Respond to auto generated Kiva system health notifications, as well as performing system restarts, configuration changes, map updates, cluster restarts and resolving Kiva Safety System failures. Show less

      • Product Manager

        Oct 2020 - Feb 2022

      • Network Engineer with AWS support

        May 2017 - Oct 2020

      • Senior IT Engineer/Workflow coordinator

        May 2015 - May 2017

    • MSD Czech Republic

      Mar 2022 - now
      SR. SPCLST, SERVICE DELIVERY/MANAGEMENT

      Senior DDI Engineer, Infoblox

  • Licenses & Certifications

    • Cisco, Microsoft,Comptia