Carlos Bickers

Experience

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  B3 Social Club

  Oct 2012 - Sept 2020

  GM/Director of Food and Beverage

  • Operated a multi-faceted business that included a restaurant, bar, music venue and nightclub in 1 building.• Realized an annual growth rate of 200%+ YOY for 5 consecutive years (profitable after 1 year).• Managed effectively with pragmatism through tough demanding client circumstances and limited resources. • Collaborated with cross-functional stakeholders to communicate insights for advancing shared organizational goals.• Mentored and motivated staff, and led operations to ensure attainment of optimal performance standards. Show less

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  Isabella's Pizza and Wings/ Chef Smokeys ATL

  Aug 2018 - Feb 2022

  Managing Director

  • Created a start-up business that exceeded initial estimates by 20% via stellar guest interaction and food services.• Led the full restaurant operational life cycle including maintaining guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems functionality and management, budgeting and forecasting, department management, and policy and procedure implementation and enforcement.• Mitigated regulatory risks by ensuring compliance with health, safety, sanitation and alcohol awareness standards.• Initiated and implemented up-selling techniques to promote restaurant food and beverage and services, thus maximizing overall revenue. Show less

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  Hilton Atlanta Airport

  Jun 2021 - Dec 2021

  Director of Outlets