Samuel Philips Gera

Samuel philips gera

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location of Samuel Philips GeraHyderabad, Telangana, India
Phone number of Samuel Philips Gera+91 xxxx xxxxx
Followers of Samuel Philips Gera222 followers
  • Timeline

    May 2011 - Jul 2012

    Technical Support Associate

    Wipro
    Nov 2012 - Nov 2013

    Client Technical Support Associate

    Dell Technologies
    Apr 2014 - Jul 2019

    Technical and Process Coach

    Unisys India
    Hyderabad, Telangana, India
    Aug 2019 - Feb 2020

    Community Volunteer

    Various organizations (NGOs, institutes, businesses)
    Mar 2020 - now

    Content Publisher

    Grace Embedded
    Current Company
    Feb 2021 - now

    Director of Support

    Lucent University
  • About me

    Director of Support at Lucent University

  • Education

    • Mizoram university

      -
      Master of business administration - mba
    • Mguniversity

      -
      Bachelor of business administration - bba
  • Experience

    • Wipro

      May 2011 - Jul 2012
      Technical support associate
    • Dell technologies

      Nov 2012 - Nov 2013
      Client technical support associate
    • Unisys india

      Apr 2014 - Jul 2019
      • Technical and Process Coach

        Dec 2016 - Jul 2019
      • Service Request Management and Level 2 Analyst

        Sept 2015 - Nov 2016
      • IT Service Desk Analyst

        Apr 2014 - Aug 2015
    • Various organizations (ngos, institutes, businesses)

      Aug 2019 - Feb 2020
      Community volunteer
    • Grace embedded

      Mar 2020 - now
      Content publisher
    • Lucent university

      Feb 2021 - now
      • Director of Support

        Mar 2022 - now
      • Support Manager

        Feb 2021 - Feb 2022
  • Licenses & Certifications

    • Teaching english as a foreign language (tefl)

      World tesol academy
    • Certified lean six sigma green belt

      Exemplar global, inc.