Experience

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  Home goods

  Feb 2018 - Dec 2019

  Store associate

  As a Sales Associate, I consistently exceeded sales targets while delivering exceptional customer service. My role involved building strong relationships with customers, understanding their needs, and providing tailored solutions. Key responsibilities included:Customer Relationship Management: Built and maintained lasting relationships with clients, providing personalized assistance to ensure customer satisfaction and loyalty.Sales Strategy & Target Achievement: Developed and executed sales strategies to meet and exceed individual and team sales goals, contributing to the overall success of the store.Product Knowledge & Promotion: Maintained in-depth knowledge of products and services, effectively communicating features and benefits to customers to drive sales.Merchandising & Store Organization: Assisted in maintaining an appealing store layout and presentation, ensuring that products were displayed to maximize customer interest and engagement.Team Collaboration: Worked closely with team members to optimize store operations and deliver a seamless customer experience. Show less

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  Childsmiles pediatric dentistry & family orthodontics

  Jan 2020 - Nov 2021

  Receptionist

  As a Dental Receptionist, I provided excellent front-desk support, ensuring smooth operations and a welcoming environment for patients. My role involved managing patient interactions, coordinating appointments, and supporting the dental team in delivering exceptional care. Key responsibilities included:Patient Scheduling & Coordination: Managed appointment bookings, confirmations, and follow-ups, optimizing the clinic's schedule for efficiency and patient satisfaction.Customer Service Excellence: Served as the first point of contact for patients, addressing inquiries, handling concerns, and creating a positive experience from the moment they entered the clinic.Administrative Support: Assisted with billing, insurance claims processing, and maintaining accurate patient records, ensuring confidentiality and compliance with industry standards.Communication & Team Collaboration: Facilitated effective communication between patients and the dental team, ensuring that patient needs and expectations were clearly understood and met.Office Organization & Multitasking: Maintained a well-organized front desk area and managed multiple tasks simultaneously, such as handling phone calls, emails, and patient check-ins. Show less

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  Temple emanu-el of westfield

  Sept 2022 - Jun 2024

  Teacher assistant

  Como Professora Assistente, auxiliei na preparação e entrega de aulas, proporcionando suporte personalizado aos alunos e contribuindo para um ambiente de aprendizado dinâmico e inclusivo. Minhas responsabilidades incluíam:Planejamento e Coordenação: Apoiei na elaboração de planos de aula e materiais didáticos, garantindo a relevância e a clareza dos conteúdos apresentados.Comunicação e Tutoria: Ofereci orientação individualizada para alunos, esclarecendo dúvidas e promovendo um entendimento mais profundo dos temas abordados.Gestão de Sala de Aula: Auxiliei no gerenciamento das dinâmicas de grupo e na condução de atividades interativas, incentivando a participação e a colaboração entre os estudantes.Avaliação e Feedback: Colaborei na avaliação de trabalhos acadêmicos e provas, fornecendo feedback construtivo e orientações para o desenvolvimento acadêmico dos alunos.Organização e Suporte Administrativo: Coordenei atividades administrativas, como agendamento de reuniões e preparação de materiais de suporte para as aulas.Habilidades Desenvolvidas: Comunicação eficaz, organização, habilidades interpessoais, tutoria acadêmica, gestão de tempo, resolução de problemas, atenção aos detalhes. Show less

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  Foca júnior

  Jan 2025 - now

  Setor de projetos