Caroline Duval

Caroline Duval

Sales Manager for Western Canada and Ontario

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location of Caroline DuvalGreater Montreal Metropolitan Area

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  • Timeline

  • About me

    Global Account Manager & North American Channel Sales BDM at Excelitas Technologies Corp.

  • Education

    • Skillpath Seminars

      1999 -
      Managers and Supervisors Conference
    • Dale Carnegie

      1998 -
      Dale Carnegie Sales Advantage
    • Groupe Conseil Maestro

      1998 -
      Negotiation Training
    • Quebec Real Estate Association

      1987 - 1987
      Real Estate Agent Certificat Real Estate Agent Certification
    • Symmetry

      2024 - 2024
      INSPIRE! Programme Inspirational Leader Pass

      Activities and Societies: CPD Standards Official Provider #019140

    • John Abbott College

      1985 - 1987
      DEC Administration
    • Université de Montréal - HEC Montréal

      1989 - 1991
      Bachelor of Administration Marketing
  • Experience

    • Bystat

      Jan 1992 - Jan 1994
      Sales Manager for Western Canada and Ontario

      • Responsible for managing and growing sales and for developing the Western Canada and Ontario markets and territories. • Developed the sales territory across Western Canada and Ontario by researching, approaching and reaching a contractual agreement with three (3) new distribution partners.• Supervised 9 Sales Representatives and built business relations with 12 Distribution Partners. • Prospected new clients and partners as well as presented and called on potential and existing clients. Focused on finding the perfect solution for their needs and acquiring the customer’s fidelity.• Elaborated and executed the sales, marketing and busine,ss plans and strategies.• Elaborate content, organize and participate in conferences, trade shows and seminars• Responsible for developing all of the marketing material. • Negotiation of pricing contract with clients at the local, national and corporate levels. Show less

    • Future Electronics

      Jan 1994 - Jan 1998
      Product Manager

      Inside Sales Representative, Montreal branch (1997-1998):• Responsible for growing and developing the Montreal market in conjunction with the Field Sales Representative.• Built strong business relations with key contacts at the customers. • Work closely with the Field Sales Representative to strategize on large bids and potential opportunity.• Accurate, efficient and quick quote and request turn-around time for optimal customer satisfaction.Product Manager, Montreal branch (1996-1997): • Responsible for the successful management and growth of more than 50 manufacturers in the electronics industry for the Montreal area.• Developped and maintained solid professional relationships with our suppliers and our corporate team.• Elaborated marketing strategies and action plans to increase market share and demand as well as preserve and improve gross profit margins and sales. Brainstormed ways to find new potential clients.• Prepared and drove promotional programs to increase sales, product knowledge and awareness.• Provided price quotations based on market research and strategize on pertinent quotes to ensure integrity.• Created an ‘Information Center’ for the sales representatives where all product, manufacturer and service information was current and easily available.Product Specialist, Headquarters (1994-1996):• Responsible for growing and developing the sales, demand, profit margin and market share for my suppliers in both the semiconductor and electromechanical industries, across North America.Expediter, Headquarters (1994):• Responsible for supplying the Sales and Marketing Departments with accurate and up-to-date information regarding product availability and expediting backorders. Show less

    • Hartco

      May 1998 - Mar 2000
      Account Manager, Product Manager, Inventory Management & Procurement

      Account Manager - Telephony and Peripherals (1999-2000):• Responsible for setting a successful business plan and promotional and marketing strategy for growing the sales and market share of my product lines in Canada, through our Franchisee Network. • Hired, trained and managed two (2) new Product Managers. • Strengthened business relationships with leading vendors and established new relationships with key potential vendors in the industry.• Negotiated special contracts for national and corporate bids.• Prepared marketing materials and implemented promotions. • Conceive and draft marketing material such as written advertisement, mail-in and instant rebates, and technical data sheets.• Participate in trade-shows and seminars.Product Manager, Inventory Management & Procurement - Peripherals (1998-1999):• Responsible for the inventory management and procurement for 68 vendor partners, ensuring the best mix of products at competitive pricing.• Generated price protections, stock rotations, returns, cancellations and solved account discrepancies. • Maintained database product specifications.• Informed franchises of new lines of products, promotions, end-of-life and recalls. Show less

    • Arrow Electronics

      Mar 2000 - Apr 2012
      Regional Product Manager

      Reason for change: Restructuring - All Product Management transfered to Denver, CO. Regional Product Manager (2010-2012)Branch Product Manager – Marketing Specialist (2000-2010)Winner of the Arrow Pacesetter Award for Product Management in 2007.•Established influential relationships with supplier partners to obtain strategic pricing, in efforts to develop and grow profitable business.•Presented and prepared quarterly supplier business reviews.•Negotiated effectively with suppliers to drive profitability and maximize margins.•Presented strategic elements of supplier portfolios to the Sales teams.•Provided Product Management support to internal and external customers.•Strong focus on Passive , Electromechanical and Interconnect suppliers.•Coordinated local and regional supplier promotional activities.•Managed of numerous product lines and suppliers simultaneously.•Developed, managed and helped grow the sales, market share, registrations, brand recognition and visibility for approximately 24 manufacturers with revenues totaling $25,000,000US Net sales booked (NSB) for Quebec and Ontario markets.•Problem resolution regarding pricing and allocation issues.•Generate quotes and solution proposals that meet and exceed customers expectations. Show less

    • Neutronics Components

      Apr 2014 - Sept 2014
      Software Sales Representative - SolidWorks

      Reason for change: Company exiting software industry, shut down of entire department.•Manage an assigned territory and perform new business development through prospecting, cold calling, lead follow-up, seminars and trade shows attendance•Identify and close software sales opportunities, respond to and follow-up on sales enquiries, renew software subscriptions and provide general customer service•Work with the technical team to build and present a strong business solution and our value proposition to prospects and customers, schedule and participate in product demonstrations•Maintain and develop working relationships with existing and new customers •Attend training and develop relevant skills and product knowledge Show less

    • Connect4Technologies Inc.

      Jan 2016 - Oct 2016
      Business Development & Sales Representative

      Business Development and Sales Representative• Account Management and Business Development.• Inside Sales and Customer Care responsibilities from quoting and procurement to delivery and service.• Relationship Building and Management of potential and current customers and suppliers.• Identify new opportunities and prospect for new customers through leads follow-up, cold calling and market research.

    • Arrow Electronics

      Oct 2016 - Mar 2018
      Sales and Marketing Representative
    • Excelitas Technologies Corp.

      Mar 2018 - now
      • Global Account Manager & North American Channel Sales BDM

        Jan 2022 - now
      • Inside Sales Manager and Distribution

        Mar 2018 - Jan 2022
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Caroline Duval
      Pacesetter - Product Management Arrow Electronics Winner of the Product Management Arrow Pacesetter Award in 2007 for gross profit $ growth, surpassing 41 branches across North America
  • Volunteer Experience

    • Animatrice de pastorale

      Issued by Paroisse Saint-Michel, Vaudreuil-Dorion on Jan 2013
      Paroisse Saint-Michel, Vaudreuil-DorionAssociated with Caroline Duval