Sandeep Samant

Experience

• 

  Cognizant

  Aug 2016 - Jul 2020

  Sr. System Engineer

  Responsibilities: First Point of Contact for all application-related issues in the Production Environment. Provide proactive application monitoring support for critical retail web applications. Respond to critical Production batch failures and restore normal operations.  Rectify issues and restore normal un-interrupted service for customers.  Provide Verification/Validation support during the Production environment and Infrastructure deployments. Perform Application and Database health checks on a regular basis for mission-critical web applications.  Monitor alerts and provide appropriate responses to alerts keeping key stakeholders informed on the status of the alerts, action steps taken, action steps in progress to resolve and close production issues reported on time. Incident Management - Includes driving the High severity calls (P1 calls), updating the Technicians and Stakeholders, follow up with the Technician for the root cause. Problem Management - Working on the problems, resulting in the reduction of the top ten issues in the project Show less

• 

  Secure Learning Pvt Ltd

  Jul 2020 - now

  DevOps Engineer

  Responsibilities: Monitor, analyse, and report performance statistics for cloud hosted environments. Creating dashboards to monitor systems health and other aspects. Creating alerts for various critical measures for web applications  Develop application performance management to measure and act upon performance data. Consult and contribute to system architecture. Develop application features and improvements. Provide proactive application monitoring support for critical retail web applications. Respond to critical Production batch failures and restore normal operations.  Documenting all the important process  Deployment of new services and features in production environment  Setting up of new environments for testing purposes Closely collaborated with project members to identify and quickly address problems  Creating and maintain tags for CI CD purpose Show less