Val Carver

Experience

• 

  Cargill

  Jan 2000 - Jan 2003

  Administrative Assistant

  Provided administrative and project support to multiple IT managers and teams

• 

  Cargill

  Jun 2003 - Jan 2016

  Performed Installation, configuration, and administration of IIS 7.5/8.5 on Window 2008 and Window 2012 R2 servers Responsible for monitoring IIS servers, services and application poolsPerformed configuration of websites including adding Application Pool, Default Page, Read/Write/Execute Permissions, .Net Framework, Virtual Directory etc.Deployed .NET web sites and applications at the enterprise level Member of the migration team that migrated enterprise-wide web servers and websites from IIS 6.0 on Window 2003 to IIS 7.5 on Window 2008 R2 Coached and mentored team members on incident resolution as the on-call Team Lead ensuring all incidents were being addressed and resolved in compliance with SLA’s Provided 24/7 support for on-premise and DMZ production environmentsPerformed installation and configuration of Siteminder utility on Windows ServersExpedited troubleshooting of Major Incidents, as well as high, medium, and low severity issuesConfigured and managed SSL Certificates for all operating systems. This included generating CSR’s, submitting to provider, and installing certificates Performed daily health checkups on servers, services, memory, CPU, and disk spaceAnalyzed access and error log files and proactively identified and resolved potential issuesPerformed troubleshooting on daily problems related to servers, websites and database connectivityAs the Subject Matter Expert for Remedy, trained employees from various groups on Remedy Incident, Change, Problem, and Knowledge Management modules Show less

  • IT Analyst

    Jan 2010 - Jan 2016

  • IT Associate

    Jan 2007 - Jan 2010

  • Senior Support Analyst

    Jun 2003 - May 2007
• 

  Optum

  Jan 2017 - now

  Senior Systems Management Analyst