Paulo Navarro

Experience

• 

  Bradesco

  Apr 2008 - Mar 2016

  Branch Cashier: Counting money in cash drawers at the beginning of the shifts to ensure that amounts are correct making sure enough change will be available. Ensuring all customers are served in a competent, efficient and friendly manner. Providing information to customers regarding available promotions, policies and procedures related to transactions. Supporting Team leader and Senior Cashier to promote the branch in the local area. Supporting all customers to send money to different countries. Buying and selling foreign currencies. Providing customer support as well as sorting out problems. Follow all the company’s money transfer procedures. Show less

  • Client Relationship Manager

    Apr 2014 - Mar 2016

  • Branch Cashier

    Apr 2012 - Apr 2014

  • Customer Service Attendant

    Apr 2010 - Apr 2012

  • Apprentice

    Apr 2008 - Mar 2010
• 

  Hospitality

  Apr 2017 - Jun 2019

  Hospitality Assistant

  Working in the Hospitality Industry as Events Assistant, Hospitality Assistant, Bartender, Barista and Waiter (London & Madrid)

• 

  SilverDoor

  May 2019 - Apr 2022

  Guest Services Administrator

  (Corporate Serviced Apartments Agent – Main clients: HSBC, Amazon, GE, Relocation Companies)- Manage issues, escalations, complaints - Deal with all in-house guest queries, and ensuring a high level of customer service- Arrange Check-in/Check-out, Meet & Greets, transport from the airport to the apartments- Build relationship with the main accounts- Analyse client’s data and Post-Departure surveys- Assist apartment providers with damages issues in the apartments- Administration: Running data reports for clients and department directors, processing providers invoices, managing payments, and updating bookings Show less

• 

  Pacific International Executive Search

  Apr 2022 - Jul 2024

  Project Leader with focus on Delivery and Client Management Headhunter, delivering for companies in a wide range of fields (Renewable Energy, Industrial, Chemicals, Manufacturing, Software Development, etc)

  • Client Delivery Manager

    Apr 2024 - Jul 2024

  • Executive Search Consultant

    Jul 2023 - Apr 2024

  • Executive Search Associate

    Apr 2022 - Jun 2023