Gregg Wong

Experience

• 

  National Housing Trust

  Sept 2011 - Sept 2012

  H.E.A.R.T Trainee Clerk

  Served as first point of contact for customers/clients and vendors seeking assistance from the National Housing Trust and educating them regarding the institution's services and products. Routed all external and internal calls, mails, letters and other correspondences. Managed files and records. Data entry and maintenance via Signature, web application designed by FISERV(Financial Services Limited). Drafted forms for stationery requisitions. Created monthly attendance reports as requested by Supervisor and Manager Show less

• 

  National Housing Trust

  May 2013 - Mar 2015

  Updating customers' mortgage payments via a web application known as Signature which was developed by FISERV(Financial Services Limited). Data entry and Maintenance. Processing internal customers' requests for mortgage files. Maintenance of filing units and bays. Maintenance of mortgage files and documents. Meticulous file storage. Reported to the Chief Internal Auditor. Logging incoming letters and handling telephone calls. Store room inventory tasks. Support staff members with the critical tools needed to complete their work. Provided customer service both to internal and external customers.

  • Financial Transaction Processor

    Jun 2014 - Mar 2015

  • Financial Transaction Processor

    Jun 2014 - Sept 2014

  • File Maintenance Clerk

    Oct 2012 - May 2014

  • Administrative Assistant

    May 2013 - Oct 2013
• 

  Self-employed

  Mar 2015 - Oct 2015

  Freelance Web Developer

  Officially kicked off my development career here. Built basic websites for clients.

• 

  JN General Insurance

  Oct 2015 - Jun 2022

  Software Developer

  * Worked as part of a team to develop an internal web portal for staff connected to the core system.* Developed several data extraction and import applications to help automate workflows.* Extended applications by adding new features and upgrades to integrate systems which reduced the effort needed by staff to complete particular tasks.* Worked on all aspects of the development (Angular SPA, ASP.NET Backend) of the company's eCommerce insurance platform which was among the first in the Jamaica, to enable customers to buy insurance online.* Created support applications to better manage new and existing business processes. Show less

• 

  Freelance

  Oct 2022 - Jun 2023

  Freelance Software Engineer

  Working on web projects across industries such as media and education.

• 

  SmartTerm Limited

  Feb 2023 - Aug 2023

  Software Engineer
• 

  British Caribbean Insurance Company Ltd. (BCIC)

  Aug 2023 - now

  Software Developer