Trisha Smith

Trisha Smith

Front Desk Coordinator

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location of Trisha SmithSkokie, Illinois, United States

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  • Timeline

  • About me

    Outreach & Services Coordinator at ABS Behavioral Services

  • Education

    • Illinois State University

      2006 - 2008
      Bachelor of Arts Psychology

      Activities and Societies: Member of the Dean's List for four semesters. Completion of a one-month intensive Spanish language training program in Madrid, Spain. Worked 25-30 hours weekly as a job coach with an adult with developmental disabilities. Member of Best Buddies (a social group designed to create networks between students and individuals in the community with developmental disabilities). Participated in numerous on and off-campus fundraising events.

    • The Chicago School of Professional Psychology

      2012 - 2014
      Master of Science (M.S.) Applied Behavior Analysis
  • Experience

    • Big League Barbers

      Jun 2003 - Jan 2004
      Front Desk Coordinator

      •Greeted customers, checked them in and out of an online system, and handled the only cash register.•Answered phones, took messages, and recorded appointments.•Responsible for maintaining the overall appearance and cleanliness of the establishment.•The sole retailer in charge of informing clients of our hair products.

    • Mundelein Fire Department

      May 2004 - Jul 2004
      Office Clerk

      •Answered non-emergency phone calls and transferred them to the appropriate departments. •Responsible for manually locating documents using a coded filing system. •Worked without supervision on scanning and cataloguing thousands of documents into a digital software system.•Assisted in other office and clerical tasks as needed.

    • Riverside Foundation

      May 2005 - Sept 2005
      Developmental Trainer

      •Worked with over 100 individuals with developmental disabilities and mental illnesses ranging in skill level from highly functional to severely impaired.•Supervised individuals as they completed work projects provided by local companies, allowing the individuals to sharpen their motor and mental skills while earning an income. •Planned, organized and taught classes in arts and crafts, exercise, and independent living skills. •Assisted in personal hygiene maintenance and overall health and life quality. Show less

    • Residential Location

      Aug 2006 - May 2008
      Supported Employment Professional

      •Worked directly with an adult with developmental disabilities acting as a job coach, mentor, and advocate.•Provided guidance in daily activities including planning, coordinating and executing the tasks required for the success of her self-owned business. •Ensured her quality of life was sustained by effectively communicating and documenting her needs, desires, strengths, and areas of improvement to her parents and state employees responsible for her funding. •Documented important incidents related to her personal and professional needs and accomplishments. •Encouraged community involvement to provide opportunities for social and professional networking. Show less

    • A. Perry Designs & Builds

      Jan 2008 - Jan 2008
      Office Assistant
    • Waukegan Public Schools

      Aug 2008 - May 2009
      Substitute Teacher

      •Supervised ten to fifty-five students in special education and mainstream classrooms. •Lead lesson plans provided by teacher.•Demonstrated new skills or reinforced previous material.•Responded to different learning styles and needs in order to effectively illustrate points.•Reinforced positive behavior and implemented behavior management techniques as directed by the school.•Recorded detailed summaries and feedback of the day’s events.

    • Residential Location

      Jul 2009 - Aug 2012
      Mentor/Caregiver

      •Care for a seven-year-old girl and a nine-year-old boy with a documented behavior disorder. •Educate both children with behavior modification techniques.•Develop and enhance problem solving in order to improve interpersonal communication skills and relations.•Create and maintain rules and guidelines in order to successfully reduce the number of inappropriate behaviors including outbursts and meltdowns. •Provide positive feedback and reinforcement to encourage desired behaviors and self-confidence. •Encourage and coordinate after school activities and assisting in the completion of homework and projects. Show less

    • ABS Behavioral Services

      May 2013 - now

      Responsible for representing the company in social, media, resource, and community events, the recruitment, intake, and assessment of new clients, and the supervision and implementation of behavior analytics services. I started at ABS as in intern in May of 2013, was promoted to lead therapist within six months, became a Board Certified Behavior Analyst in February of 2015, and have maintained a variety of Administrative roles since 2017.

      • Outreach and Services Coordinator

        Jan 2017 - now
      • Board Certified Behavior Analyst

        Feb 2015 - now
      • Behavioral Therapist

        May 2013 - now
  • Licenses & Certifications

    • Board Certified Behavior Analyst (BCBA)

      Behavior Analyst Certification Board (BACB)
      Feb 2015