
Kim Leman
General Manager

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About me
Operations and Marketing Coordinator at LEARN TO COPE INC
Education

UMass Boston
2015 - 2015Addiction Counseling Education Program Certificate
New England Law | Boston
1992 - 1993
Boston College
1985 - 1989Bachelor's degree Psychology
Experience

NECDL Hockey
Jan 1993 - Jan 2012General Manager♦ Provided strategic guidance and direction to as many as 100 employees comprised of NECDL coaches, staff, program professionals, and independent contractors throughout 19-year General Manager role.♦ Diligently oversaw pricing, billing and invoicing, budget planning, revenue administration, and tracking and monitoring of hockey team program expenditures.♦ Managed multifaceted accountabilities, demonstrating decisive leadership, exceptional planning strategies, creative solutions to business challenges, and extensive knowledge of NECDL operations, marketing communications, and complex ice schedule management for league of 30+ teams at multiple facilities.♦ Excellent listener and articulate communicator, skilled in developing outstanding relationships with parents, coaches, and players.♦ Key driver in planning, coordination, and execution of numerous hockey programs in multi-site arena settings.♦ Devised strategies that promoted brand awareness and optimized marketing efficiency. Acquired and developed professional competencies in website design, content management, and maintenance, as well as creation of print and electronic media marketing materials. Show less

CDL Arena
Jan 2002 - Jan 2012General Manager♦ Prior to 2012 acquisition of CDL Arena by FMC Ice Sports, managed all aspects of hockey arena, concessions, and pro shop during 10-year tenure of GM position.♦ Directly managed facility operations, schedule development, customer relations, budget planning and administration, and training and supervision of arena staff, including Facility Manager and Shift Supervisors.♦ Balanced CDL Arena priorities and accountabilities with those of General Manager of New England College Development League (NECDL), a concurrent position. Show less

FMC Ice Sports
Jan 2012 - Jun 2014Director of Strategic Program Development♦Hired, following 2012 acquisition of CDL Arena, to collaborate with Programming Department team tasked to manage all programming for 24 Massachusetts-based public (23) and private (1) ice arena locations.♦Record of success in cultivating partnerships with outside hockey organizations and stakeholders while shaping sales and business strategy to develop new leagues, camps, and clinics across Massachusetts. ♦As valued contributor to senior management team, skillfully monitored quality of programs and services, provided recommendations for improvement, and led efforts to streamline and standardize systems, workflows, and processes to facilitate seamless transition of grassroots to elite programming.♦Conducted in-depth analyses, compiled data, and formulated strategic plans to maximize programming revenue regeneration and markedly expand participation and utilization of FMC facilities.♦Partnered with sales and marketing departments to effectively monitor FMC goals and benchmarks to fully support programming growth.♦Worked closely with Director of IT to develop new and efficient recreation management software to integrate with NetSuite business software. Gathered requirements for recreation management software reports and financials for programming. Created dashboards to align strategic decision making with real-time reporting.♦As lead programming liaison, worked with HR and IT Directors to research and streamline the HRIS onboarding process for 600+ employees at FMC’s 24 locations. ♦Formed sustainable alliances with user groups and developed excellent rapport and relationships with colleagues, management, and members of the community. Show less

Your Project Office
Jul 2015 - Aug 2017Office Administrator and Marketing Coordinator♦ Prioritized and completed assigned projects by required deadlines.♦ Proven track record of accurately maintaining detailed records, coordinating of travel plans, meetings and event calendars.♦ Preformed bookkeeping, accounting duties including posting account receivables, invoicing, reconciling bank accounts on QuickBooks.

High Point & Affiliated Organizations
Sept 2015 - Jun 2016Intern ClinicianINTERN CLINICIAN - HIGH POINT TREATMENT CENTER (MATC) ♦ Completed the 300 hour practicum requirement at MATC. (3 months - Detox unit /7 months -CSS unit)♦ Participated in treatment and team meetings.♦ Provided direct care to patients, including but not limited to, individual counseling, group facilitation and case management of clients.

LEARN TO COPE
Feb 2017 - nowCape Cod Regional ManagerLearn to Cope is a non-profit support network that offers education, resources, peer support and hope for parents and family members coping with a loved one addicted to opiates or other drugs.

LEARN TO COPE INC
Feb 2017 - nowOperations and Marketing Coordinator
Licenses & Certifications

LADC- License Eligible
Jun 2016
IGC Coaching School
IGC Coaching School | Inner Glow CircleMar 2023
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