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Jerusha Kernan

Jerusha Kernan

Client Services Coordinator

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location of Jerusha KernanMedford, Oregon, United States

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  • Timeline

  • About me

    Supervisor

  • Education

    • Rogue Community College

      1999 - 2003
      Associate of Arts and Sciences (A.A.S.) Business/Office Automation/Technology/Data Entry

    • Southern Oregon University

      2005 - 2009
      Bachelor of Science (B.S.) Business Administration, Management and Operations

      The Bachelor of Science in Chemistry-Business ia an interdisciplinary program of a traditional Chemistry major with 10 foundational business courses. It provides an understanding of the principles & applications of chemistry along with knowledge to become competent in a business environment.As an interdisciplinary program, the business portion has more credits than a traditional minor and fewer credits than a double major.Graduates are attractive candidates for positions in technical… Show more The Bachelor of Science in Chemistry-Business ia an interdisciplinary program of a traditional Chemistry major with 10 foundational business courses. It provides an understanding of the principles & applications of chemistry along with knowledge to become competent in a business environment.As an interdisciplinary program, the business portion has more credits than a traditional minor and fewer credits than a double major.Graduates are attractive candidates for positions in technical sales, technical marketing, customer service, project management, technology management, supply chain management, manufacturing support & management. Show less

  • Experience

    • Banfield Pet Hospital

      Aug 2005 - Jan 2008
      Client Services Coordinator

      The client service coordinator cordially greets pets and their people, schedules appointments, provides home care instructions, places care calls, processes billings and collects payments. The client service coordinator is also critical in briefing the medical team of incoming emergencies and ensuring that exam rooms are clean and ready for the next patient. Client service coordinators are Banfield's public relations ambassadors, as they provide clients with the first and last impression of our practice. Show less

    • Amy's Kitchen

      Mar 2008 - Aug 2012
      Supervisor

      Responsible for leading the group to excel; ensuring and enhancing performance, and exceptional quality, (e.g. high yield, low disposals). Focused on bigger picture, continuous improvement, planning, organizing multiple units for success; reviewing staffing levels, evaluating and optimizing resources (people and capital). Is responsible for working across the organization and with multiple departments and functions. Charged with creating a vision for the group, helping effect change, and setting the tone and creating an environment that fosters success. Show less

    • Harry & David

      Oct 2014 - now

      The Supervisor provides supervision for manufacturing or support operations. This position has responsibility; for product food safety, legality and quality. This position will provide an organized, safe and sanitary working environment. The Work Queue Monitor will support systems processes, training and operational performance. Oversee multiple work activities in operational processes. Displays extensive knowledge of SAP/ EWM related to the Work Queue. Accountable for extensive communication with operation Supervisors as workloads/priorities change so that resources can be effectively allocated and ensure customer service is not compromised. Serves as a supervisor within their specific area of responsibility for the shift.

      • Supervisor

        May 2013 - now

      • Warehouse System Support

        Oct 2014 - Dec 2014

  • Licenses & Certifications