John De Penaloza

Experience

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  Pulitzer Technologies, Inc.

  Jan 1997 - Jan 1999

  Business Development Manager
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  Influence, LLC

  Jan 2000 - Jan 2000

  Project Manager
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  SSE

  Jan 2000 - Nov 2001

  Project Manager
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  Horizon Healthcare Technologies

  Jan 2003 - Nov 2003

  Manager, Integration Services

  Led the Integration Services group, a cross-functional team delivering comprehensive services for the deployment and implementation of Horizon’s enterprise clinical and financial software for the long-term care industry.Managed multi-facility software implementation for California’s largest non-profit health care provider, including initial project planning, coordination of site assessments, training and installation, and issues management.Directly managed six-member installation and 2nd level support group. Team performed on-site and remote installations, remote updates and troubleshooting of application, database and infrastructure issues. Show less

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  TDK Technologies

  Dec 2003 - May 2004

  Senior Project Manager - MasterCard International

  Managed multiple, concurrent Internet projects for MasterCard's Web Infrastructure Services group. Responsible for resource and financial management, project planning and task level coordination across multiple functional areas. Led large cross-departmental Internet infrastructure project to improve system monitoring capacity, security scanning and load testing processes, content management system infrastructure and system failover capabilities.

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  Maritz, Inc

  Jan 2004 - Jan 2011

  Senior IT Manager

  Managed multiple technology teams delivering consumer loyalty solutions to financial services and healthcare clients.Led Capital One Rewards program daily operations, directing Delivery and Technology resources in maintaining and enhancing the No Hassle Rewards platform.Successfully managed launch of the Capital One No Hassle Rewards Platform, supporting over 10 million customer accounts. Liaison between Maritz infrastructure and development teams, Capital One Rewards team and integrated 3rd party vendors. Leader of Project Planning process area within Software Engineering Process Group. Show less

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  Maritz Loyalty Marketing

  Jun 2004 - May 2011

  Senior IT Manager
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  Savvis, Inc.

  Jan 2011 - Jan 2013

  Program Manager

  Led cross-functional initiatives driving sales execution performance through business process optimization, field education and program management. Support Sales integration and enablement projects associated with CenturyLink’s 2011 acquisition of Savvis.Managed Global Accounts Program targeting top strategic accounts with dedicated Sales and support resources. Drove program enhancements including global pricebook, financial reporting dashboard and executive sponsor engagement.Led Sales customer loyalty initiatives focused on improving Net Promoter Scores (NPS) through execution of Closed Loop Process in response to customer survey feedback. Customer Corridor Board core team member. Show less

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  Iron Data Solutions

  Jan 2013 - Jan 2014

  Project Manager

  Iron Data Solutions is an industry leader in public sector software, providing case management, licensing and regulatory solutions to state and federal government agencies.Led team of fourteen multi-discipline, geographically-dispersed resources in the development, testing and delivery of customized COTS solution built on a Java / Oracle / Linux platform.Managed implementations of Intelligent Case Management platform for the Montana Department of Health and Human Services and Wisconsin Department of Health Services. Responsible for close collaboration with the client team and 3rd party vendors on project scope, business process engineering and risk mitigation. Show less

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  Federal Reserve Bank of St. Louis

  Jan 2014 - Jan 2018

  Senior Project Manager

  Directed multiple teams developing and maintaining complex, highly integrated financial applications for the US Treasury Department. The systems incorporated Oracle business intelligence products and custom Java / Oracle platforms integrating data across numerous Treasury constituents.

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  Reinsurance Group of America, Incorporated

  Jan 2019 - now

  ExecutionManager

  Managing complex launches of insurtech initiatives with partners in the life and group health spaces to validate innovative product designs and distribution models, encompassing full experiment life cycle from partner onboarding and due diligence, regulatory compliance, systems development and testing/operational readiness.