Maggie Hartman

Experience

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  Diamond Car Wash & Detail

  Jan 2021 - Mar 2021

  Car Wash Attendant
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  Beyond Juicery + Eatery

  Mar 2021 - Jun 2021

  Barista
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  Hope College

  Jan 2023 - now

  Front Desk Receptionist
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  Center for Leadership at Hope College

  Sept 2023 - now

  Student Consultant

  Provide consultative services to client organizations, including data analysis, market research, and solution development.Provided consultative services to Zencare to strengthen the company's Therapist/Patient connection portal whichinvolves:- Developed novel approaches and recommendations to better drive mental-health awareness.- Enabled like-minded potential patients and therapists to more easily connect.- Created an easier way for patients to find therapist availability and schedule first mental health appointments.Completed a project for the Hope College Public Affairs and Marketing office:- Reviewed data from alumni surveys and meet with clients to learn what types of insights are most relevant andvaluable to them.- Conducted deeper analyses of specific data elements.- Developed marketing insights and talking points to integrate into existing marketing materials. o Write a promotional article focusing on positive outcomes of Hope College graduates. Show less

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  Boatwerks Waterfront Restaurant

  Jun 2024 - now

  Hostess

  - Welcome and seat guests, providing menus and leaving a positive first impression- Manage waitlists and dining room flow efficiently- Communicate effectively with guests and team members to deliver excellent customer service and resolve issues promptly

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  Grand Rapids Ballet

  Jun 2024 - now

  Summer Dance Festival Intern

  - Work alongside the Dance Festival Coordinator to organize, plan, and coordinate the Summer Dance Festival- Complete the booking of food trucks, Stage, sound system and lighting system, tents, and fencing, as well as apply for all permits. - Communicate with all vendors and performers leading up to the event and ensure all aspects of the festival run smoothly. - Complete a research project regarding audience engagement, attendance, and retention utilizing Ticketmaster data.