Marco Ramos

Experience

• 

  State Bank of Rio Grande do Sul

  Dec 2004 - Dec 2006

  Business Platform - Trainee

  Liaising with internal and external clients (businesses and individuals) managing customers' bank accounts, analysing and dealing with loans, financing and renegotiations, with excellent rates of approval from bank credit departments due to diligent analysis of customer credit history and financial situation. Also working on market research with clients, allowing updated information for the bank's decision making on marketing strategies and service offerings. Often involved on sales activities providing strategic information to customers in order to facilitate their use of products and services provided by the bank. Show less

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  Biopar Equipamentos Eletro-Eletronicos Ltda.

  Jan 2007 - Mar 2009

  Buyer

  Responsible for coordinating the purchasing department, also showing excellence and efficiency on conducting project management for ERP implementation. Continuously liaising with internal and external clients and suppliers, carrying out research for new suppliers and products.Also acting on the front line of strategic definitions and projects for the purchasing department and at a company level.As part of the role activities also defining and generating analytical reports for management decision making as well as conducting production costs analysis for product pricing strategies. Show less

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  TOTVS S.A.

  Feb 2009 - Feb 2014

  Business Analyst

  Fast growing career as Business Analyst, going from intern to specialist in the course of only three years, showing fast-learning and autodidact skills quickly becoming a reference in business analyses with management software for the education segment. Responsible for successfully implementing ERP software in several educational institutions, acting at all stages of the implementation project, using skills and experience to ensure the resulting software interface is intuitive and user friendly, and solutions are integrated to define and process information critical for business decisions. Assuming the role of Project Manager in several projects. Excellent results developing B.I. dashboards and interfaces for CEO’s and Managers, providing crucial information for decision making. KEY ACHIEVEMENTS:- Effectively contributing the increase in the number of education sector clients, by presenting strategic ERP software features to prospects, showing great knowledge and domain of software tools.- Improving the reputation of the company’s ERP software among clients, showing the best ways to use integrated software features to solve business problems.- Enhancing co-workers productivity training the team in B.I. development and analysis. Show less

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  WORKING BEST

  Jan 2014 - Jan 2019

  Co-founder

  With an extensive background and experience in project management and business analysis along with B.I. development and data analysis for different industries, working for TOTVS SA, the 6th largest ERP player worldwide, leader in LATAM and Brazil, showing entrepreneurial personality co-founded a company and became a TOTVS Partner, being the responsible for managing and constantly increasing the client portfolio, always showing excellence in providing clients with business strategy solutions and problem-solving for optimal results achievement with the software, using B.I. and reporting tools to evaluate the business performance, and what to focus for improvement. KEY ACHIEVEMENTS - Starting 80% of the customer portfolio.- Constantly increasing the number of customers, in a rate of 30% to 40% a year, due to prospecting and reputation gained among clients and business partners.- Working as a Project Manager and Business Analyst in different industries, always maintaining above 90% of approval with clients and partners.- Successfully recovering client’s trust after problems with the software and support. Show less

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  KPMG Malta

  Jan 2019 - now

  Marco has been responsible for successfully implementing software and automation in a large number of organisations, participating at all stages of different projects, using analytical and problem-solving skills, along with his experience to ensure the resulting solution is intuitive and user friendly. By creating B.I dashboards and reporting tools and making sure different data sources are integrated, Marco has enabled companies, in various industries, to use data to provide critical information, thereby allowing performance evaluation and supporting business decisions.Having joined KPMG Digital Solutions in Jan/2019 as a RPA Developer working on Robotic Process Automation (RPA) and Intelligent Automation, Marco has engaged in several projects from pre-sales to final delivery, providing automation solutions for companies in different industries such as Banking, Gaming, Insurance and Education. Regularly involved in pre-sales and business development, pitching the company's automation services to potential clients, through meetings, demos and webinars. Also responsible for conducting training sessions with clients on how to architect and develop solutions using the main automation tools available in the market, such as:-Microsoft Power Platform (Power BI, Power Apps, Power Automate and Power Automate Desktop - PAD)-Softomotive (ProcessRobot and WinAutomation)-Blueprism Show less

  • Manager, Senior Low-Code Developer

    Oct 2022 - now

  • Assistant Manager, Senior Low-Code Developer

    Apr 2021 - Sept 2022

  • Automation Developer

    Jan 2019 - Mar 2021