Erik Eleusippi

Experience

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  Unitec computers

  Jan 2012 - Dec 2013

  Network Technical Service

  Customer service via phone and in-person.Technical support for both hardware and software of PCs in direct contact with clients.Stock management.Remote technical support.Planning and installation of networks and dedicated servers in large-scale projects.Installation of cameras, access controls, antennas, and telephone exchanges.Repair of equipment (motherboards, power supplies, mobile phones, etc.).Proficient in various software for addressing different issues.Preparation of reports, invoices, and proficiency in various administrative programs of Microsoft Office.Formatting and backup procedures for both mobile devices and PCs.Structured cabling for networks and assembly of racks and patch panels. Show less

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  Sondeos Global

  Jan 2014 - Apr 2016

  Technical support in mobile application

  Technical Support for databases in different countries (Peru, Colombia, Venezuela, Chile, Argentina, and Uruguay). Development of troubleshooting procedures. Administration of BES (BlackBerry Enterprise Server). Incident resolution and SQL database queries. Daily communication via Skype/email with various team members across Latin American bases (Peru, Colombia, Venezuela, Chile, and Uruguay). Night shifts for implementing software updates.

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  Autonomo

  Jan 2015 - Jan 2016

  Installation of servers/networks.

  Installation and configuration of servers, switches, patch panels, and structured cabling.

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  Profesional independiente

  May 2016 - Mar 2021

  Electronic Hardware Developer

  PCB Design for double-sided boards. Project development involving low-frequency emission. Proficiency in 3D printer operation. Assembly of SMD (Surface Mount Device) and Standard components. Preparation of budgets and quotations. Programming in C.

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  Noland Studios Ltd

  Jan 2019 - Apr 2022

  QA Analyst / Game Designer

  Contributions to Argentum Online 2.0 and Argentum LibreFeature testingMap design and contributions to the graphical aspectIn-game pentestingBug reportsGame balanceDevelopment of special effects for the gameCollaboration with developers for implementationsProposals for backend & frontend improvementsUtilization of tools such as Github, Jenkins, developer tools, etc.

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  Cybele Software

  Jul 2022 - now

  QA Analyst / QA Automation

  Test case automation with Cypress, Jenkins, Selenium.Automation of tests for API and web.Design and execution of test plans for new features.Team LeadAnalysis of test cases for backend & frontend.Building versions (integration and build quality).Xray management for test management in Jira.Reporting of bugs and defects following the Bug life cycle.Product pentesting.Regression testing with each deployment.Design of continuous integration pipeline with Jenkins. Show less