Jimmy Mitchell

Experience

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  Holiday World & Splashin'​ Safari

  Mar 2017 - Sept 2024

  Overseeing:2023 - Snack Service, Food Administration & Support, and Alcohol Service schedules.2024 - Snack Service, Confectionary Treats, F&B Placements, and F&B Festivities.My duties include but are not limited to:• Ensure that the highest safety and health/sanitationstandards are followed in the food and beveragedepartment•Grow Sales Per-Capita (sales per admitted guest) andNet Income Per-Capita (net income per admitted guest)• Manage seasonal staff including recruiting, training,scheduling, performance management, daily tasks,company policies, and discipline• Manage labor expenses to remain within budget• Manage Labor Law regulations for the department• Work with Human Resources on department hiringneeds, discipline needs, and employee issues• Manage food and beverage inventory supply chainincluding costs of good• Work with vendors such as US Foods, Pepsi, Dippin' Dots, ICEE, and others from an operational perspective• Manage food and beverage needs for company specialevents and catering events• Oversee and execute day to day food and beverage operations• Strong partnership with Warehouse support staff• Develop detailed trainings for each foods stand or area•Stay up to date with trends in the amusement industryin regard to new food, equipment, policies, and trends• Work with facilities maintenance department to keep all equipment functioning at a high level• Other duties as assigned Show less • Purchase materials and services needed by departments throughout the company• Issue Purchase orders and maintain the purchasing software in GP • Manage LTL shipping process to ensure inbound shipments are being shipped in a cost-effective manner. • Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational, and personnel policies and procedures • Work with Director to ensure financial goals align with budget• Monitor inventory levels by conducting physical counts in accordance with accounting's needs• Maintain physical condition of Warehouse by planning and implementing new design layouts, inspecting equipment, and issuing repair requests• Maintain records of recurring purchases to ensure they are handled in a timely fashion• Monitor inventory levels for some products to ensure orders are placed in a timely fashion• Verify invoice pricing• Contact vendors to resolve issues regarding pricing errors, shipment shortages, and damaged goods• Maintain a spreadsheet to track monies saved for the Company• Manage seasonal staff including recruiting, scheduling, performance, daily tasks, company policies, and discipline including night shift during the operating season Show less Overseeing - Snack Service • Ensure food quality standards are not only met but exceeded in each location, continually checking product specs, conducting portion size audits, and assessing crew members’ knowledge of proper procedures to ensure each location is serving a high-quality product consistently.• Maintain efficiency in my section by managing the use of labor, resources, product, and time, ensuring Crews are providing world-class service to our Guests in a cost-efficient manner.• Administer bi-weekly Sanitation and Safety Audits in my sections of the park, communicating all issues to those locations to ensure corrective actions are taken.• Follow and enforce all labor laws, uniform standards, and company policies. • Verify that staffing is within budgeting guidelines provided by the FT Manager of Operations.• Monitor each stand’s execution of the Health Code Guidelines, and the company’s cleanliness standards, to ensure the safety of our employees and Guests.• Provide feedback to crew members on performance issues (positive and negative), immediately addressing and documenting issues as they arise. When needed, work with my FT Manager/Assistant Manager(s) and/or the HR department to find a solution for everyone involved.• Work closely with the Director and FT Manager of Operations to ensure budgets are met regarding COGs, sales, and labor, identifying ways to meet and exceed those benchmarks.• Work closely with my Assistant Managers to ensure they have a clear understanding of department expectations, are comfortable with their role, and are completing their assigned tasks.• Manage employee relations issues and provide documentation if needed.• Identify opportunities for suggestive selling and product merchandising to increase sales, directing the Assistant Managers/Supervisors during the implementation process.• Contribute to the planning and implementation of special events.• Other duties as assigned by the Director or FT Managers of F&B. Show less Along with learning from the current Food and Beverage Director, I shadowed the current four Full-Time Food and Beverage Managers. I spent the first few weeks working with one of the Operations Manger to see how closing the park for the winter looked from a manager’s view. I also assisted in special projects for our annual Happy Halloween Weekends. I then transitioned to working with the Purchasing and Support Manager. We worked on budgeting, cost of goods, product testing, creating menus and food items, and much more. I then worked along side the Director briefly on some blue print tasks and ideas for the new restaurant that was being built. This included going to the construction site to ensure everything is going smoothly and to help make the layout run more efficiently. Then, I worked with the Training and Admin Support Manager. We went over all of our systems at the time and how to troubleshoot errors if they ever occurred. We then went into how to prepare for training and I was able to lead that seasons cash handling section each training day. Lastly, I worked with the remaining Operations Manager to get the park open and to see it from a manager’s point of view. I also applied and was honored of becoming a Seasonal Assistant Manager during this time and the majority of this time was personalized training for my new position; which carried on into the summer. Show less

  • Food & Beverage Operations Manager

    Jul 2023 - Sept 2024

  • Food Purchasing and Warehouse Manager

    Feb 2023 - Jul 2023

  • Seasonal Food and Beverage Manager

    Feb 2021 - Feb 2023

  • Seasonal Food and Beverage Assistant Manager

    Feb 2019 - Feb 2021

  • Management Intern

    Aug 2018 - May 2019

  • Seasonal Food and Beverage Supervisor

    Feb 2018 - Feb 2019

  • Seasonal Food and Beverage Host

    Mar 2017 - Feb 2018
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  Perry Central Jr-Sr High School

  Aug 2018 - May 2019

  Student Intern

  Shadowing under the Spanish teacher, I helped prepare packets & learning techniques, grade quizzes & tests, tutor, and cover classes from time to time. I also assisted with Yearbook, Student Council, and helped as a Program Admin. I gained valuable information and skills to use with classroom management, technology usage, and teaching skills.

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  The Wendy's Company

  Nov 2018 - Mar 2019

  Crew Member
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  Ball State University

  Aug 2019 - Apr 2023

  I serve as the Chief Administrator for Ball State's Student Government Association. My duties include, but are not limited to: * Coordinate the operations of the Student Government Association (SGA).* Serve as the Chief Administrator for the Student Senate and the Executive Branch. * Serve as the chair for the Survey Committee, to ensures we get accurate, and helpful information about the campus to help better serve the students.* Responsible for the publishing and distribution of meeting minutes and pertinent information.* Maintain correspondence to all entities from the Student Government Association. * Monitor and handle matters such as attendance issues, senator requirements, and other various areas.* Act upon matters at the discretion of the President of the Student Government Association. * Coordinate with the Office of Student Life and the Indiana Governor’s Office to facilitate the selection of the Student Trustee. Show less * Guide, assist, and help train new RA’s when they are in need or have questions. * Ensure maximum safety, enjoyment, and guidance for everyone in my building (Kinghorn Hall).* Participate in weekly meetings, 1:1’s, and professional development. * Create and host events to make the quality of life on campus better.* Handle situations that range from minor to life-threatening at any point throughout the day/night.* Various other tasks assigned by the Assistant/Resident Hall Director. Show less

  • Chief Administrator

    Apr 2022 - Apr 2023

  • Resident Assistant

    Dec 2020 - May 2022

  • Front Desk Staff

    Jan 2020 - Dec 2020

  • Student Cook

    Aug 2019 - Dec 2019
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  Perry Central Jr-Sr High School

  Aug 2019 - Dec 2021

  Substitute Teacher
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  Jasper Pub ‘N’ Grub

  Sept 2024 - now

  General Manager

  My duties include but are not limited to:- Overseeing and execute all aspects of day-to-day operations- Manage FOH & BOH staff including hiring/interviewing, training, scheduling, performance management, daily tasks, company policies, legal requirements, and discipline/coaching- Monitor, maintain, and improve our health/sanitation and safety standards- Manage labor expenses - Keeping a strong relationship with local vendors, entertainment clients, guests, and local restaurants- Staying up to date with trends and advancements within the food service industry- Manage all aspects regarding schedule creation and shift coverages- Manage and train on all aspects of our restaurant management and payment system, TOAST, Inc.- Grow daily sales and guest satisfaction- Other duties as assigned Show less