Nina Martin

Experience

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  IBM

  Jan 1998 - Dec 2003

  Training Consultant

  Successfully delivered training programs and designed performance improvement solutions for Learning Solutions Group. Clients included: * IBM Internal – On-line distance learning program Orlando, FL* Johnson & Johnson – Pharmaceuticals Bridgewater, NJ and Puerto Rico* Pepsi Bottling Ventures – Consumer product goods Raleigh-Durham, NC * Raytheon – Defense Boston, MA* Entergy – Utilities, Energy New Orleans, LA and Little Rock, AK* PwC Internal LearningDirect.net – PwC intranet training website Atlanta, GA* Harrods Online – United Kingdom retail Boston, MA* Siemens Medical Systems – Medical Iselin, NJ* United Bank of Switzerland – Banking Stamford, CT* Citibank – Banking Philadelphia, PASERVICES RENDERED INCLUDE:* SAP and other ERP training needs analysis, instructional design, course development, and delivery.* Leading teams of training professionals, process improvement experts, and SMEs.* Soft skills instructor, as well as technical training instructor, for client end-users.* Stakeholder management activities and client liaison.* Process analysis for clients of varying industries.* Process interviews with clients (in Spanish and English) for as-is and to-be analysis.* Web content development and data modeling for websites.* Training curriculum development and document standards development.* Knowledge management activities.* Storyboarding/graphics development for CD-ROMs.* Transaction testing on various client systems.* Newsletter development to promote training implementations within client sites.* Production of training toolkits for various learning events.* Quality control/technical editing of documentation.* Technical support and coaching for new project members.* Training materials developed for ~ 3000+ client end-users include:o Web-based course content, including simulation exerciseso Participant guides and Instructor guideso Quick reference guideso Demonstrations and exerciseso Course assessments and evaluations Show less

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  Independent Contractor for Training Solutions Group

  Feb 2004 - Oct 2020

  Senior Training Instructor / Consultant

  * Provided training solutions via Graham, Inc. for clients of TSG. * Highly knowledgeable training instructor. Outstanding client and SME interface, training analysis, and training delivery/facilitation abilities. * Delivered positive and caring adult learning and training solutions.* Communicated effortlessly with individuals from shop floor to top floor. * Extensive background in classroom training, virtual instructor-led training, training program implementation, customer service, workforce morale, and stakeholder management.Contributions include:* Successfully designed and delivered web-based, virtual, and instructor-led training, including technical and soft skills subject matter. Audiences included AT&T, Avaya, and Alcatel-Lucent. * Collaborated and interfaced directly with client executives, end-users, and Subject Matter Experts to create training programs from concept to completion, for thousands of online end-users. * Effectively conducted in-depth training needs analysis for both technical and soft skills courses, and implemented programs via webcasting tools, classroom instructor-led training, etc. Show less

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  Infinite Computer Solutions

  Dec 2010 - Sept 2011

  IBM Instructional Designer - Independent Contractor

  Instructional Designer for IBM, serving 2 clients: AT&T and Bank of AmericaContributions included:* Utilizing instructional design methodology to design and develop web-based, virtual, and instructor-led training materials, including technical product training as well as SAP courses. Adult learner audience included tens of thousands of employees of AT&T and Bank of America. * Collaborating and interfacing virtually with Subject Matter Experts to interview, gather process information, and create training programs from concept to completion, for thousands of online end-users. * Leading instructional design effort and client communications. * Facilitating client meetings via AT&T Connect, Adobe Connect, and WebEx.* Developing WBT and other e-learning training content, storyboards, simulations scripts, job aids, training analysis forms, detailed design documents, exercises, and check your knowledge quizzes, etc. Show less

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  Graham Inc.

  May 2012 - now

  Chief Executive Officer

  𝗔𝗕𝗢𝗨𝗧 𝗠𝗘 | I am the CEO at Graham, a professional support services and Deaf Communication Access company, that empowers communication for all and enhances organizational efficiency & reliability. I’m proud to have been promoted from within, starting first in 2012 as a Graham Recruiter, then Operations Manager, then Executive Vice President, and now CEO. There is no finer team of professionals than at Graham.𝐆𝐫𝐚𝐡𝐚𝐦 𝐈𝐧𝐜. | Delivering Deaf Communication Access that Empowers Communication for all and Professional Services that Enhance Organizational Efficiency & Reliability.✓ 8(a) Certified Small Business✓ WOSB Certified Small Business𝗖𝗔𝗚𝗘 𝗖𝗼𝗱𝗲: 1KME3𝗨𝗘𝗜: NQFMSBK8HHAP5𝗦𝗢𝗟𝗨𝗧𝗜𝗢𝗡𝗦🎯 Professional Support Services 🎯 Government Contract Management🎯 Deaf Communication Access𝗗𝗜𝗙𝗙𝗘𝗥𝗘𝗡𝗧𝗜𝗔𝗧𝗢𝗥𝗦 | Graham has over 30+ years of experience providing qualified professionals for as well as Sign Language interpreters for both government and private sector clients. Our professionals have the skills, certifications, and experience needed for client requirements. Our interpreters have NIC, RID, and VQAS certifications and we hold BPA’s like GSA MAS, DOC, NIH, NAVSEA, and USMC. 𝗣𝗔𝗦𝗧 𝗣𝗘𝗥𝗙𝗢𝗥𝗠𝗔𝗡𝗖𝗘 ➜ EOP | OVP➜ DHS | FEMA➜ DOC | BEA➜ DOJ | DEA➜ DOT | FTA➜ HHS | NIH➜ NASA | KSC➜ NAVY | NAVSEA➜ NAVY | NAVSUP➜ USMC | MCCS➜ OPMAmerican Sign Language (ASL), Sign Language Interpreting (SLI), CART, CAP, Captions, Audio Descriptions, Staff Augmentation, Administrative Support Services, Document Management, Legal Support, Admin Support, Financial Management, Program Management, IT Support, Engineering Support Show less