Caio Ribeiro, PMP®

Caio ribeiro, pmp®

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Followers of Caio Ribeiro, PMP®847 followers
  • Timeline

  • About me

    Senior IT Manager | Project Management | PMO | Digital Transformation | Analytics | Business Strategy | IT Governance

  • Education

    • Unifacex - centro universitário facex

      2012 - 2014
      Graduação tecnologia da informação
    • Fiap

      2024 - 2025
      Mba em ai business leadership artificial intelligence
    • Fundação getulio vargas

      2017 - 2019
      Master of business administration - mba gerenciamento de projetos
    • Senac brasil

      2015 - 2016
      Pós-graduação gestão e governança da tecnologia da informação
  • Experience

    • Nubus

      Oct 2007 - now

      • Management of teams across development, infrastructure, support, and cybersecurity; • Leadership in strategic IT planning and execution to support business goals; • Management of budgets for IT projects, ensuring resource optimization; • Oversight of IT system operations to ensure availability and reliability; • Implementation of data protection and compliance best practices; • Deployment of security solutions to enhance IT infrastructure protection; • Structuring of governance processes to standardize IT practices; • Fostering of stakeholder relationships to align IT initiatives with business needs; • Application of technologies to improve IT service delivery and innovation. Show less

      • IT Manager

        Aug 2017 - now
      • IT Coordinator

        Jan 2016 - Aug 2017
      • Information Technology Supervisor

        May 2014 - Dec 2015
      • Systems Administrator

        Nov 2011 - Apr 2014
      • IT Support Analyst

        Jun 2008 - Oct 2011
      • Information Technology Trainee

        Oct 2007 - May 2008
    • Cr tecnologia e projetos

      Jun 2018 - now
      It consultant | it project manager

      • Managed multiple strategic IT projects, including system development, process automation, RPA, and BPM (Business Process Management) solutions;• Led the implementation of an Integrated Management System (ERP), achieving annual cost savings of R$ 100K and improved administrative and financial process efficiency;• Developed an AI-powered chatbot for an HR consultancy firm, optimizing internal processes and enhancing user experience;• Oversaw the development and deployment of a mobile customer service app in the transportation sector, increasing service capacity by 50x and improving user satisfaction;• Coordinated the creation of a mobile sales app, driving the company’s digital transformation and generating R$ 10 million/year in sales;• Analyzed KPIs from the sales app, identifying optimization opportunities that resulted in R$ 200K/year in savings;• Managed software development with an international remote team based in Lisbon, Portugal, ensuring timely and high-quality deliverables;• Led the development and implementation of a CRM system for a public transport company, automating customer service processes and improving client experience;• Actively participated in recruiting and training development teams, building high-performance teams for project execution;• Technologies used: AWS, SQL Server, Power BI, Python, .NET, Generative AI, B12, RPA, Power BI. Show less

  • Licenses & Certifications

    • Ethical and regulatory implications of generative ai

      Microsoft
      Mar 2025
      View certificate certificate
    • Project management professional (pmp®)

      Project management institute
      Jan 2022
      View certificate certificate