Experience

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  Anuptech equipment pvt ltd

  Aug 2008 - Jan 2013

  System administrator

  Upgrade/updating and monitoring IT user accounts.Assistance with training of staff and compiling procedural documentation. Maintaining up to date Antivirus levels on all machines company wide.Providing maintenance support and break-fix solutions.Follow documented processes i.e. implementing change control procedures. Liaising & meeting with external suppliers of IT services.Producing reports for senior managers.Troubleshooting technical problems and implementing solutions. Purchasing of IT Equipment and software in line within agreed budgets. Supporting a multi-site IT infrastructure of at least 100 employees. Responsible for the fast and accurate troubleshooting of reported faults.Providing technical support via helpdesk systems for a wide range of internal & external applicationsTravelling to client sites to help with installs, deployment, and troubleshooting.Configuration and testing of any new hardware and software. Show less

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  Qatar engineering & construction company w.l.l

  Feb 2013 - May 2016

  Doctument controller
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  Pace softronix

  Aug 2016 - Dec 2016

  Customer service executive
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  Anuptech skill development centre pvt ltd

  Mar 2017 - now

  It executive