Experience

• 

  Convera technologies international ltd

  Dec 2002 - Mar 2009

  It support technician
• 

  Obelisk homes

  Jun 2009 - Dec 2018

  It support manager

  IT Support Manager

• 

  Ocado technology

  Jan 2016 - now

  Project Delivery Manager working with multiple teams in multiple locations delivering the latest Ocado software to partners worldwide. Technical Project Manager with a record of delivering technical solutions on time with high customer impact. Coordinated several teams over different locations whilst bridging the gap between technical teams and stakeholders. Dedicated IT Support Analyst with 4 years experience providing technical support for desktop, server, network, cloud and software issues. Support based primarily on Windows and Linux servers whilst providing Server Administration on both systems. Skilled in troubleshooting, problem-solving and providing excellent customer service.

  • Project Delivery Manager

    Jan 2021 - now

  • Technical Project Manager

    Jan 2020 - Jan 2021

  • Technical Support Analyst - L3

    Jan 2016 - Jan 2020