Experience

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  Ielts coaching

  Sept 2016 - Aug 2017

  Co-founder

  - Developed and implemented Facebook marketing plans to reach 2000 likes after 10 months of running;- Supported the Sales team to bring in 70 students after 10 months of operation;- Taught IELTS Writing in 04 classes; Tutored 01 student;- Assisted in curriculum development of 02 courses (IELTS BASIC and IELTS INTENSIVE).

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  Vietnam business forum consortium

  Jan 2017 - Jun 2017

  Trainee

  - Prepared transcripts for conferences and meetings;- Translated business legislative documents;- Handled daily paperwork (official letters, invitations, labels, etc.);- Provided on-site support in business conferences and events (EuroCham Whitebook 2017 Launch, Midterm & Annual Vietnam Business Forums 2017-2018);- Participated in the HR Role Play Training Session with Jean Paul Agon - CEO at L'Oreal - and Valéry Gaucherand - CEO at L'Oreal Vietnam.

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  United nations international school of hanoi (unis hanoi)

  Jul 2017 - Sept 2017

  Transferred from Procurement Office to the newly established Cafeteria to assist the Managing Chef:- Contacted and negotiatef with vendors, placed and followed up with 3-10 daily orders;- Kept track of daily cafeteria inventory data;- Handled daily paperwork: invoices, expense claims, etc.;- Participated in the online menu establishment project;- Assisted in language translation (Vietnamese - English). - Process, place and follow up with approx. 30 orders of school staff: contact & negotiate with vendors; do paperwork (invoices, purchase orders, expense claims), etc.;- Key information from documents and invoices into the database;

  • Chef Assistant

    Aug 2017 - Sept 2017

  • Procurement Intern

    Jul 2017 - Aug 2017
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  Savills vietnam

  Jan 2018 - Mar 2018

  Business development intern

  - Updated Savills's client database (approx. 4000 entries) by making cold calls;- Researched real estate sites and projects (via the Internet and site tours);- Helped to prepare proposals and contracts as required;- Helped with paper work/printing as required.

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  United nations international school of hanoi (unis hanoi)

  Jul 2018 - Aug 2018

  Hr intern

  - Sorted hard and soft copies of 200 expatriate employees’ employment records;- Transferred the employment history, passport & visa, qualifications data of 200 expatriate employees into the internal HR Information System;- Handled daily HR information requests from other departments.

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  Buffalo tours

  Dec 2018 - Mar 2019

  Hr intern

  - Drafted 180+ labor contracts;- Posted job advertisements; filtered and contacted potential candidates for interviews;- Established and ran the "Buffalo Tours Recruitment" Facebook page;- Organized internal events: Monthly Company Luncheons December 2018 - February 2019 (100+ participants); Year End Party 2018 (300+ participants).

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  Generali vietnam life insurance

  Aug 2019 - Apr 2024

  - As Project Manager, Project "Digital Learning": Proposed and followed up with the overall strategy ofGVL's training digitalization through working closely with Head of Training Dept and C-level executives; built & launched Generali Vietnam's LMS - GenPass (adoption rate 72%); constructed & launched Generali Vietnam's 1st film studio (occupancy rate 70%); delivered the first digital training sessions fromthe studio, developing studio training delivery skills.- As Strategic Assistant to DTD Head: utilized strategic thinking to spearhead/implement transformative initiatives within the 60-member department (DTD); worked closely with DTD Head (CEO-1) in crafting project proposals and stakeholder management plans.- Designed e-learning programs in multiple formats (SCORM, videos, interactive microlearning),covering multiple topics (product knowledge, mindset, underwriting, claims, advisory skills, distribution compliance...) through working with subject matter experts and handling e-learning tools (ArticulateRise, Articulate Storyline, H5P, Vyond, Vbee, AI Clip...). These programs are rated 9.0 to 9.2/10 by learners.- Generali Group's Future Owner (Group's global talent pool) since 2020. Show less (Rotations: (1) Generali Vietnam's Distribution Training, (2) Generali Vietnam's Agency Transformation Office, (3) Generali Vietnam's HR, (4) Generali Asia Regional Office's Agency Transformation Office)- Developed training design skills (both online and offline). Notable programs designed: (1) "Digital Visibility" - officially included in the compulsory training roadmap for Generali Vietnam's new agents; (2) "Critical Thinking For Innovation" - officially published on Generali Vietnam's learning systems for staff and for agents.- Developed training delivery skills through hands-on experiences with 3 sales channels (Agency, Bancassurance, Gen E). Key programs delivered: Agent Onboarding; Product Knowledge; Fundamental Advisory skill.- Developed project management, stakeholder management and communication skills through designing and implementing agency transformation projects, including Activity Management Roll-out, Gen Y Recruitment Strategy, Agency Leader Recruitment Coaching, Digital Learning, etc. Show less

  • Associate Manager - Digital Learning - Distribution Training & Development

    Aug 2022 - Apr 2024

  • Management Trainee

    Aug 2019 - Jul 2022
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  Generali

  Apr 2024 - now

  International talent management