
Timeline
About me
Business Analysis | Software Configuration & User Training | Process Improvement | Grant Management | Data Analysis | Budget Management
Education

Bar-ilan university
-Ba social sciencesMajor in Psychology & Minor in Sociology and Anthropology

The hebrew university
-Ma ngo & community organisation management
Experience

קבוצת שכולו טוב - shekulo tov group
Jan 2013 - Jan 2014Community coordinator★ Produced and delivered presentations that acted as templates for other programmes.★ Built strong external networks and local contacts, instituting additional communication channels.

קבוצת שכולו טוב - shekulo tov group
Aug 2014 - Jan 2017Regional manager★ Promoted to manage 6 regions and led 13 staff, achieving superior performance reviews and attaining the prestigious Employee of the Year award.★ Recruited and line-managed staff, incorporating a strong understanding of HR principles to maximise employee engagement and productivity.

Freelance
Jan 2017 - Jan 2018Freelance / social media marketer
Kesher - connecting special families
Mar 2018 - Nov 2018Digital marketing manager★ Structured and integrated a top-tier social media strategy while leveraging insights from Google Ads and Facebook campaigns.

Fareshare uk
Jul 2019 - Sept 2022★ Spearheaded complex team projects involving large volumes of people data input, acting as an expert in data analysis and providing one-of-a-kind solutions to maximise performance.★ Built out custom ad-hoc reports and dashboards to produce crucial insights over a wide array of topics.★ Acted as a subject matter expert with technology and automation to collect people data efficiently. ★ Promoted to manage a £5M project, operating across a network of 24 partner organisations.★ Selected as the first point of contact for all budget analysis and reporting requests due to exceptional coordination skills and the capacity to balance complex organisational needs.★ Reported on KPIs and outcomes as a valued resource, ranking amongst the top project managers who used data to drive decisions. ★ Collected and compiled transactional reports, utilising approaches that were scaled to other projects.★ Audited data quality, ensured budget compliance, and improved methods to review various data sets to identify trends and anomalies. Engaged key stakeholders and fostered clear, reliable communication.
Project Analyst
Sept 2021 - Sept 2022Project Manager (Maternity cover)
Apr 2021 - Sept 2021Project Support Officer
Jul 2019 - Apr 2021

Lgc
Sept 2022 - Jun 2024Business analystAs a Business Analyst in the Digital Improvement team, my responsibilities included analysing and optimising business processes for data-driven projects and Software Migration. I conducted business process mapping, identified areas for improvement, and collaborated with stakeholders to gather requirements. I performed requirement analysis to ensure that project objectives were met. Additionally, I have implemented Jira as a project management and service desk tool for multiple teams, facilitating its adoption and enhancing project collaboration and efficiency. My expertise in data-driven solutions has enabled me to develop and implement effective strategies that have contributed to the overall success of the organisation. Show less

Tiny desk solutions
Jun 2024 - nowBusiness analyst & software configurationHelping Businesses Optimise & Scale Digital OperationsAt Tiny Desk Solutions, I specialise in supporting businesses with streamlined digital operations by implementing the right tools and processes to drive efficiency.🔹 Business Analysis – Identifying gaps, optimising workflows, and recommending tailored digital solutions.🔹 System Setup & Administration – Configuring and managing CRMs, service desks, task management tools, booking systems, and workspaces to enhance productivity.🔹 Interactive Dashboards & Reporting – Designing real-time dashboards for data-driven decision-making.🔹 System Integrations – Connecting tools and platforms for seamless workflows and automation.Every business has unique operational needs, and I provide customised solutions that enable small business owners and solo entrepreneurs to work smarter, not harder.📩 I’m open to contract roles and freelance projects. If your business needs expert support in digital solutions, send me a message to discuss your requirements. Show less
Licenses & Certifications

Digital marketing
Elevation academy tlv- View certificate

Excel skills for business: intermediate i
Coursera course certificates 
Analyzing and visualizing data with microsoft power bi
My online training hub
Excel power query course
My online training hub- View certificate

Certification of capability in business analysis™ (ccba®)
IibaOct 2025 - View certificate

Data analyst with r track
Datacamp - View certificate

Joining data in sql
Datacamp %20England.webp)
Mental health first aid
Mental health first aid (mhfa) england- View certificate

Intermediate sql
Datacamp 
Scit intervention
Ono academic college
Honors & Awards
- Awarded to Jordan CohenEmployee of the Year Award -
- Awarded to Jordan CohenWinner of the Annual Innovation Competition -
Languages
- enEnglish
- heHebrew
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